NvMediaIJPECreate failed in QNX system

Please provide the following info (check/uncheck the boxes after creating this topic):
Software Version
DRIVE OS Linux 5.2.6
DRIVE OS Linux 5.2.6 and DriveWorks 4.0
DRIVE OS Linux 5.2.0
[] DRIVE OS Linux 5.2.0 and DriveWorks 3.5
NVIDIA DRIVE™ Software 10.0 (Linux)
NVIDIA DRIVE™ Software 9.0 (Linux)
other DRIVE OS version

Target Operating System
[] QNX

Hardware Platform
[] NVIDIA DRIVE™ AGX Xavier DevKit (E3550)
NVIDIA DRIVE™ AGX Pegasus DevKit (E3550)

SDK Manager Version
[] other

Host Machine Version
native Ubuntu 18.04
[] other

my code is here:
inline void JpegEncoder::initJpegEncoder(int width, int height,
NvMediaSurfaceType format) {
if (isInitialized()) return;
initialized = true;

image_yuv_pl_ =
NvmUtils::GetInstance()->CreateNvmYuvImage(width, height, false);
device = NvMediaDeviceCreate();
if (!device) {
CALMCAR_WARN(“NvMediaDeviceCreate failed”);

inputFormat = format;
LOG(INFO) << "inputFormat = " << inputFormat; //

testEncoder = NvMediaIJPECreate(device, inputFormat, MaxOutputBuffering,
3 * 1920 * 1208);
if (!testEncoder) {
CALMCAR_WARN(“NvMediaIJPECreate failed”);
I have met the similar issue as displayed in Unable to create a NvMediaIJPE object for JPEG compression after Drive Software 10.0 upgrade
I have tried his method but still shows “NvMediaIJPECreate failed”.
It works in Linux but doesn’t in QNX. Could you give me some possible solutions regarding to this issue?

Dear @penghuilink,
Could you please use business email ID to get better support. Also, this forum is intended for DevZone releases. We have private forum for QNX related queries(https://forums.developer.nvidia.com/c/autonomous-vehicles/drive-agx/drive-os-qnx/305). Could you please check with your NVIDIA representative to get access in the forum.