Orin won't flash...USB timeout

Hi

i have a fresh orin agx development board. native ubuntu 20.04

I have no luck trying to flash it.

I can boot into the stock image, play around etc - but when i try flash with the SDK manager i get this

Detected selected device is in super speed (USB 3.x). ‘Automatic Setup’ does not support the device in super speed. Please change to ‘Manal Setup’ to continue

when i try manaual…i alwasy get the usb timeout error. The full error is attached.

###############################################################################
# L4T BSP Information:
# R35 , REVISION: 1.0
###############################################################################
# Target Board Information:
# Name: jetson-agx-orin-devkit, Board Family: t186ref, SoC: Tegra 234, 
# OpMode: production, Boot Authentication: NS, 
# Disk encryption: disabled ,
###############################################################################
copying emc_fuse_dev_params(/home/jonny/nvidia/nvidia_sdk/JetPack_5.0.2_Runtime_Linux_Runtime_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/t186ref/BCT/tegra234-br-bct-diag-boot.dts)... done.
copying device_config(/home/jonny/nvidia/nvidia_sdk/JetPack_5.0.2_Runtime_Linux_Runtime_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/t186ref/BCT/tegra234-mb1-bct-device-p3701-0000.dts)... done.
copying misc_config(/home/jonny/nvidia/nvidia_sdk/JetPack_5.0.2_Runtime_Linux_Runtime_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/t186ref/BCT/tegra234-mb1-bct-misc-p3701-0000.dts)... done.
./tegraflash.py --chip 0x23 --applet "/home/jonny/nvidia/nvidia_sdk/JetPack_5.0.2_Runtime_Linux_Runtime_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra/bootloader/mb1_t234_prod.bin" --skipuid --cfg readinfo_t234_min_prod.xml --dev_params tegra234-br-bct-diag-boot.dts --device_config tegra234-mb1-bct-device-p3701-0000.dts --misc_config tegra234-mb1-bct-misc-p3701-0000.dts --bins "mb2_applet applet_t234.bin" --cmd "dump eeprom cvm cvm.bin; dump custinfo custinfo_out.bin; reboot recovery" 
Welcome to Tegra Flash
version 1.0.0
Type ? or help for help and q or quit to exit
Use ! to execute system commands
 
[   0.0330 ] tegrarcm_v2 --chip 0x23 0 --ismb2applet
[   0.0342 ] File rcm_state open failed
[   0.0346 ] ERROR: failed to read rcm_state
[   0.0347 ] 
[   0.0429 ] tegrasign_v3.py --key None --getmode mode.txt
[   0.0432 ] Assuming zero filled SBK key
[   0.0352 ] Pre-processing config: tegra234-mb1-bct-device-p3701-0000.dts
[   0.0715 ] Pre-processing config: tegra234-mb1-bct-misc-p3701-0000.dts
[   0.0878 ] Parsing partition layout
[   0.0899 ] tegraparser_v2 --pt readinfo_t234_min_prod.xml.tmp
[   0.0928 ] Parsing partition layout
[   0.0944 ] tegraparser_v2 --pt readinfo_t234_min_prod.xml.tmp
[   0.0963 ] Creating list of images to be signed
[   0.0986 ] tegrahost_v2 --chip 0x23 0 --partitionlayout readinfo_t234_min_prod.xml.bin --list images_list.xml zerosbk
[   0.1005 ] MB1: Nvheader already present is mb1_t234_prod_aligned.bin
[   0.1026 ] Header already present for mb1_t234_prod_aligned_sigheader.bin
[   0.1032 ] MB1: Nvheader already present is mb1_t234_prod_aligned.bin
[   0.1095 ] Header already present for mb1_t234_prod_aligned_sigheader.bin
[   0.1100 ] MB1: Nvheader already present is psc_bl1_t234_prod_aligned.bin
[   0.1154 ] Header already present for psc_bl1_t234_prod_aligned_sigheader.bin
[   0.1158 ] adding BCH for mb2_t234_aligned.bin
[   0.1194 ] MB1: Nvheader already present is psc_bl1_t234_prod_aligned.bin
[   0.1365 ] Header already present for psc_bl1_t234_prod_aligned_sigheader.bin
[   0.1370 ] adding BCH for mb2_t234_aligned.bin
[   0.1526 ] Generating signatures
[   0.1609 ] tegrasign_v3.py --key None --list images_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.1612 ] Assuming zero filled SBK key
[   0.1838 ] Warning: pub_key.key is not found
[   0.1760 ] Parsing dev params for multi chains
[   0.1857 ] Generating br-bct
[   0.1873 ] Updating dev and MSS params in BR BCT
[   0.1875 ] tegrabct_v2 --dev_param tegra234-br-bct-diag-boot_cpp.dtb --brbct br_bct.cfg --chip 0x23 0
[   0.1894 ] Updating bl info
[   0.1908 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updateblinfo readinfo_t234_min_prod.xml.bin --updatesig images_list_signed.xml
[   0.1921 ] WARNING: boot chain is not completed. set to 0
[   0.1935 ] Get Signed section of bct
[   0.1953 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --listbct bct_list.xml
[   0.1975 ] Signing BCT
[   0.2058 ] tegrasign_v3.py --key None --list bct_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.2062 ] Assuming zero filled SBK key
[   0.2105 ] Sha saved in br_bct_BR.sha
[   0.2110 ] Warning: pub_key.key is not found
[   0.2029 ] Updating BCT with signature
[   0.2042 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updatesig bct_list_signed.xml
[   0.2055 ] Offset :4608 Len :3584
[   0.2059 ] Generating SHA2 Hash
[   0.2141 ] tegrasign_v3.py --key None --list bct_list.xml --sha sha512
[   0.2143 ] Assuming zero filled SBK key
[   0.2144 ] Assuming zero filled SBK key
[   0.2185 ] Sha saved in br_bct_BR.sha
[   0.2109 ] Updating BCT with SHA2 Hash
[   0.2123 ] tegrabct_v2 --brbct br_bct_BR.bct --chip 0x23 0 --updatesha bct_list_signed.xml
[   0.2137 ] Offset :4608 Len :3584
[   0.2140 ] Offset :68 Len :8124
[   0.2140 ] 
[   0.2142 ] Generating coldboot mb1-bct
[   0.2155 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_cold_boot_bct.cfg --misc tegra234-mb1-bct-misc-p3701-0000_cpp.dtb --device tegra234-mb1-bct-device-p3701-0000_cpp.dtb
[   0.2167 ] MB1-BCT version: 0.9

[   0.2200 ] Parsing config file :tegra234-mb1-bct-device-p3701-0000_cpp.dtb 
[   0.2202 ] Added Platform Config 9 data with size :- 80
[   0.2203 ] 
[   0.2203 ] Updating mb1-bct with firmware information
[   0.2217 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_cold_boot_bct_MB1.bct --updatefwinfo readinfo_t234_min_prod.xml.bin
[   0.2255 ] tegrahost_v2 --chip 0x23 0 --align mb1_cold_boot_bct_MB1_aligned.bct
[   0.2289 ] tegrahost_v2 --chip 0x23 0 --magicid MBCT --appendsigheader mb1_cold_boot_bct_MB1_aligned.bct zerosbk
[   0.2306 ] adding BCH for mb1_cold_boot_bct_MB1_aligned.bct
[   0.2399 ] tegrasign_v3.py --key None --list mb1_cold_boot_bct_MB1_aligned_sigheader.bct_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.2401 ] Assuming zero filled SBK key
[   0.2429 ] Warning: pub_key.key is not found
[   0.2364 ] tegrahost_v2 --chip 0x23 0 --updatesigheader mb1_cold_boot_bct_MB1_aligned_sigheader.bct.encrypt mb1_cold_boot_bct_MB1_aligned_sigheader.bct.hash zerosbk
[   0.2384 ] Generating recovery mb1-bct
[   0.2398 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_bct.cfg --misc tegra234-mb1-bct-misc-p3701-0000_cpp.dtb --device tegra234-mb1-bct-device-p3701-0000_cpp.dtb
[   0.2410 ] MB1-BCT version: 0.9

[   0.2446 ] Parsing config file :tegra234-mb1-bct-device-p3701-0000_cpp.dtb 
[   0.2448 ] Added Platform Config 9 data with size :- 80
[   0.2449 ] 
[   0.2449 ] Updating mb1-bct with firmware information
[   0.2466 ] tegrabct_v2 --chip 0x23 0 --mb1bct mb1_bct_MB1.bct --recov --updatefwinfo readinfo_t234_min_prod.xml.bin
[   0.2502 ] tegrahost_v2 --chip 0x23 0 --align mb1_bct_MB1_aligned.bct
[   0.2535 ] tegrahost_v2 --chip 0x23 0 --magicid MBCT --appendsigheader mb1_bct_MB1_aligned.bct zerosbk
[   0.2553 ] adding BCH for mb1_bct_MB1_aligned.bct
[   0.2649 ] tegrasign_v3.py --key None --list mb1_bct_MB1_aligned_sigheader.bct_list.xml --pubkeyhash pub_key.key --sha sha512
[   0.2653 ] Assuming zero filled SBK key
[   0.2697 ] Warning: pub_key.key is not found
[   0.2646 ] tegrahost_v2 --chip 0x23 0 --updatesigheader mb1_bct_MB1_aligned_sigheader.bct.encrypt mb1_bct_MB1_aligned_sigheader.bct.hash zerosbk
[   0.2685 ] Error: Skip generating mem_bct because sdram_config is not defined
[   0.2685 ] Error: Skip generating mem_bct because sdram_config is not defined
[   0.2686 ] Copying signatures
[   0.2705 ] tegrahost_v2 --chip 0x23 0 --partitionlayout readinfo_t234_min_prod.xml.bin --updatesig images_list_signed.xml
[   0.2777 ] mb1_t234_prod_aligned_sigheader.bin.encrypt filename is from images_list
[   0.2779 ] psc_bl1_t234_prod_aligned_sigheader.bin.encrypt filename is from images_list
[   0.2779 ] Boot Rom communication
[   0.2793 ] tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
[   0.2806 ] BR_CID: 0x80012344705DD6CB1800000017FD0140
[   0.3114 ] Sending bct_br
[   0.3539 ] ERROR: might be timeout in USB write.
Error: Return value 3
Command tegrarcm_v2 --new_session --chip 0x23 0 --uid --download bct_br br_bct_BR.bct --download mb1 mb1_t234_prod_aligned_sigheader.bin.encrypt --download psc_bl1 psc_bl1_t234_prod_aligned_sigheader.bin.encrypt --download bct_mb1 mb1_bct_MB1_sigheader.bct.encrypt
Reading board information failed.

I have tried every version of JP on the sdkmanager…i have tried two different machines and multiple different usb cable

Seems if i try do it the automatic way that it says the device usb 3.x is in superfast mode…

I am a bit lost here. Any help is greatly appreciated.

Hi guys, anything on this would be great…

Hi Gius, still no response? Anything on this…?

Hi @jmyth742,

I think this will get better exposure if posted in the Jetson forums.
I am moving it to the Jetson AGX Orin forum so the support folks have visibility.

Cheers,
Tom

There is no update from you for a period, assuming this is not an issue any more.
Hence we are closing this topic. If need further support, please open a new one.
Thanks

Hi @jmyth742

Do you still need a help for this issue?