Jetson Orin Dev Kit is not power on

When connect the Orin to power cable , the LED turn on but the fan is not working. and nothing appears on the Display , What can be the issue ?

I tried different power cable that is working and still having the same behavior

Hello @SamSha,

Which Orin board are you using?

Is it brand new? Have you flashed it with Jetpack?

regards,
Andrew
Embedded Software Engineer at ProventusNova

I have Jetson AGX Orin Development kit Model P3730.
It was used before by other team and flashed . Is there a way to validate the Flashing and check the version of the Jetpack ?

@SamSha,

Thanks for getting back with further details.

There are different reasons why the board could be failing to show video.

I would suggest a few different tests:

  1. I would highly encourage you to try to connect to the board’s UART interface. Are you familiar with the procedure?
  2. Connect the board to your PC via USB through the boards OTG port. It should allow you to interact via ssh through IP address 192.168.1.55 if the board is booting properly in headless mode.

regards,
Andrew
Embedded Software Engineer at ProventusNova

Thanks for your response.

Can you share more details about the UART connection ?
Also can the system bootup but still the Fan off ?

Hello @SamSha,

Sure, please review the following documentation by NVIDIA for more details on UART:

https://docs.nvidia.com/jetson/archives/r35.4.1/DeveloperGuide/text/AT/BoardAutomation.html#uart-access

With regards to your second question,
Yes there are different instance which could cause the fan not to power on.
There is still a chance that the board might have a HW issue, however, let’s first try to see if it can be recovered.

regards,
Andrew
Embedded Software Engineer at ProventusNova

Thanks for the link … Can you share example of TOPO board spec or Part number?

I tried to ssh the IP address but no communication at all … That probably issue in the Power Up … how can i know if power is on from the board … FYI , i see the LED is white that’s means the Power cable is good

@SamSha,

Can you please remind me of what specific NVIDIA Jetson Orin board are you using?

regards,
Andrew
Embedded Software Engineer at ProventusNova

Using NVIDIA Jetson AGX Orin 64GB Developer Kit

Got it,

For the AGX Orin, the UART port should be the USB type C connector.

Can you please connect the board to your pc and try running the following on your PC:

ls /dev/ttyACM*

Try running the command with the board biconnected and then with the board connected to see if there is a difference.

regards,
Andrew
Embedded Software Engineer at ProventusNova

Hello ,

When send ls /dev/ttyACM* without connecting the Box got "nosuch file "

while when connecting the Box got 4 folders created “ttyACM0 to 4”

Hello @SamSha,

That is great.
That means your board is actually setting up the UART connection.

You can now try accessing the debug serial console with a serial console app such as minimum or screen:

minicom -D /dev/ttyACM0

Please give it a try and let me know how it goes.

regards,
Andrew
Embedded Software Engineer at ProventusNova

Sorry had issue in the Ubuntu Setup .
I was able to get in the minicom

image

Also was able to get correct information
$ sudo udevadm info -q all -n /dev/ttyACM0 | grep -E “(ID_MODEL|ID_VENDOR)”
E: ID_VENDOR_ID=0955
E: ID_MODEL_ID=7045
E: ID_VENDOR_FROM_DATABASE=NVIDIA Corp.
E: ID_VENDOR=NVIDIA
E: ID_VENDOR_ENC=NVIDIA
E: ID_MODEL=Tegra_On-Platform_Operator
E: ID_MODEL_ENC=Tegra\x20On-Platform\x20Operator

How can i check that system rebooting or not ?

Hi @SamSha

You could check this NVIDIA Jetson Orin AGX - In Board - Getting in Board - Serial Console to know to connect to the Serial console. When you connect to it, you’ll be able to watch the full output of the startup process from the early stages, including the bootloader debug:

[0000.086] I> MB1 (prd-version: 1.0.0.0-t194-41334769-a3872862)
[0000.091] I> Boot-mode: L0 coldboot
[0000.094] I> chip revision : A02 
[0000.097] I> Bootrom patch version : 7 (correctly patched)
[0000.102] I> ATE fuse revision : 0x200
[0000.106] I> Ram repair fuse : 0x0
[0000.109] I> Ram Code : 0x0
[0000.111] I> rst_source : 0x0
[0000.114] I> rst_level : 0x0
[0000.118] I> Boot-device: eMMC
...

Please, share the log as a .txt or .log file with us!

Eduardo Salazar
Embedded SW Engineer at RidgeRun

Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com/
Website: www.ridgerun.com

I tried while pressing the recovery button and turn system on and get error while bootup
minicom-log.txt (3.9 KB)

@SamSha

I see the

I> Busy Spin

I saw that error when there is no EEPROM in the Jetson or the EEPROM is in another address.

Could you please try to modify the Linux_for_Tegra/bootloader/tegra234-mb2-bct-common.dtsi file as it is explained in
Jetson AGX Orin Platform Adaptation and Bring-Up — NVIDIA Jetson Linux Developer Guide 1 documentation ?

Also, you could check the following post:

A question for you, are you sure that this board is a Development kit board?

Please, let us know how it goes!

Thanks Eduardo for your response :
Part number P3730 and attache the Picture , last time this Dev kit used last Jan 2024 and The PCIE had a problem but it was using normally

image

I have the same problem with him. When I boot the board, i can get the initialization of the borad but couldn’t get in the ubuntu system, there is even not the nvidia’s symbol. Through the UART and minicom, I can log in the ubuntu system, how can i check the problem in the situation, and how can i see the log you comment.

Hello Eduardo ,

When Try to downloads Flash.sh either without modification or with modification i get the error “Flash Jetson Linux - flash: [ 0.0222 ] ERROR: failed to read rcm_state”

even same error when try to download through the SDK.
and the system usually is recovery mode without pressing the button just from power on
Attached the log file from SDK
NV_L4T_FLASH_JETSON_LINUX_COMP.log (5.4 KB)