Problemas con tarjeta nvidia 1060 se desabilita aceleracion de direct3D

Gaming and Visualization Technologies General Topics and Other SDKs GPU - Hardware
1

He tenido Problemas con la tarjeta de video que se desabilita al trabajar con after effects, se traba y la tarjeta deja de funcionar, si tengo instalados los drivers mas recientes:

en el visor de eventos me arrojo esto:

ERROR 1
Nombre de la aplicación con errores: AfterFX.exe, versión: 16.0.0.235, marca de tiempo: 0x5bb315c5
Nombre del módulo con errores: nvoglv64.dll, versión: 25.21.14.1701, marca de tiempo: 0x5bedfc9b
Código de excepción: 0xc0000409
Desplazamiento de errores: 0x0000000000ec0499
Identificador del proceso con errores: 0x1b70
Hora de inicio de la aplicación con errores: 0x01d489a7a2c0f8e4
Ruta de acceso de la aplicación con errores: C:\Program Files\Adobe\Adobe After Effects CC 2019\Support Files\AfterFX.exe
Ruta de acceso del módulo con errores: C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_286452189ba106d8\nvoglv64.dll
Identificador del informe: d79998eb-03a7-42a0-9125-982942058196

ERROR 2
No se encuentra la descripción del id. de evento 1 en el origen NVIDIA OpenGL Driver. El componente que provoca este evento no está instalado en el equipo local, o bien la instalación está dañada. Puede instalar o reparar el componente en el equipo local.

Si el evento se originó en otro equipo, la información que se va a mostrar tenía que haberse guardado con el evento.

Se incluyó la siguiente información con el evento:
Unable to communicate with the display driver. The application must close.

Error code: 2
(pid=7024 tid=4932 afterfx.exe 64bit)

Visit NVIDIA Customer Support for more information.

2

Hello,

Can you provide more information about your issue? What Video card, OS and version are you running? I suggest that you should also post this issue in the Adobe After Effects forum.

Thanks,
Tom

3

Instale Windows de Nuevo

         Operating System: Windows 10 Home Single Language 64-bit (10.0, Build 17134) (17134.rs4_release.180410-1804)
             Language: Spanish (Regional Setting: Spanish)
  System Manufacturer: LENOVO
         System Model: 80VR
                 BIOS: 4GCN38WW (type: UEFI)
            Processor: Intel(R) Core(TM) i7-7700HQ CPU @ 2.80GHz (8 CPUs), ~2.8GHz
               Memory: 20480MB RAM
  Available OS Memory: 20340MB RAM
            Page File: 6235MB used, 17560MB available
          Windows Dir: C:\Windows
      DirectX Version: DirectX 12
  DX Setup Parameters: Not found
     User DPI Setting: 120 DPI (125 percent)
   System DPI Setting: 120 DPI (125 percent)
      DWM DPI Scaling: UnKnown
             Miracast: Available, with HDCP

Microsoft Graphics Hybrid: Supported
DxDiag Version: 10.00.17134.0001 64bit Unicode

Display Devices

       Card name: Intel(R) HD Graphics 630
    Manufacturer: Intel Corporation
       Chip type: Intel(R) HD Graphics Family
        DAC type: Internal
     Device Type: Full Device (POST)
      Device Key: Enum\PCI\VEN_8086&DEV_591B&SUBSYS_38E117AA&REV_04
   Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]

Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 10298 MB
Dedicated Memory: 128 MB
Shared Memory: 10170 MB
Current Mode: 1920 x 1080 (32 bit) (60Hz)
HDR Support: Not Supported
Display Topology: Internal
Display Color Space: DXGI_COLOR_SPACE_RGB_FULL_G22_NONE_P709
Color Primaries: Red(0.590344,0.350109), Green(0.330578,0.555188), Blue(0.153820,0.119641), White Point(0.313977,0.329602)
Display Luminance: Min Luminance = 0.500000, Max Luminance = 270.000000, MaxFullFrameLuminance = 270.000000
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: CMN15D3
Native Mode: 1920 x 1080(p) (60.008Hz)
Output Type: Internal
Monitor Capabilities: HDR Not Supported
Display Pixel Format: DISPLAYCONFIG_PIXELFORMAT_32BPP
Advanced Color: Not Supported
Driver Name: C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f02a6686365638a8\igdumdim64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f02a6686365638a8\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f02a6686365638a8\igd10iumd64.dll,C:\Windows\System32\DriverStore\FileRepository\iigd_dch.inf_amd64_f02a6686365638a8\igd12umd64.dll
Driver File Version: 25.20.0100.6444 (English)
Driver Version: 25.20.100.6444
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2,4
Graphics Preemption: Triangle
Compute Preemption: Thread
Miracast: Supported
Hybrid Graphics GPU: Integrated
Power P-states: Not Supported
Virtualization: Paravirtualization

Card name: NVIDIA GeForce GTX 1060
Manufacturer: NVIDIA
Chip type: GeForce GTX 1060
DAC type: Integrated RAMDAC
Device Type: Full Device
Device Key: Enum\PCI\VEN_10DE&DEV_1C20&SUBSYS_38E117AA&REV_A1
Device Status: 0180200A [DN_DRIVER_LOADED|DN_STARTED|DN_DISABLEABLE|DN_NT_ENUMERATOR|DN_NT_DRIVER]
Device Problem Code: No Problem
Driver Problem Code: Unknown
Display Memory: 16222 MB
Dedicated Memory: 6052 MB
Shared Memory: 10170 MB
Current Mode: Unknown
HDR Support: Unknown
Display Topology: Unknown
Display Color Space: Unknown
Color Primaries: Unknown
Display Luminance: Unknown
Driver Name: C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_f949ee26cba75def\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_f949ee26cba75def\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_f949ee26cba75def\nvldumdx.dll,C:\Windows\System32\DriverStore\FileRepository\nvlti.inf_amd64_f949ee26cba75def\nvldumdx.dll
Driver File Version: 25.21.0014.1721 (English)
Driver Version: 25.21.14.1721
DDI Version: 12
Feature Levels: 12_1,12_0,11_1,11_0,10_1,10_0,9_3,9_2,9_1
Driver Model: WDDM 2,4
Graphics Preemption: Pixel
Compute Preemption: Dispatch
Miracast: Not Supported by Graphics driver
Hybrid Graphics GPU: Discrete
Power P-states: Not Supported
Virtualization: Paravirtualization
Block List: No Blocks
Catalog Attributes: Universal:False Declarative:False
Driver Attributes: Final Retail
Driver Date/Size: 28/11/2018 06:00:00 p. m., 958616 bytes
WHQL Logo’d: Yes
WHQL Date Stamp: Unknown
Device Identifier: Unknown
Vendor ID: 0x10DE
Device ID: 0x1C20
SubSys ID: 0x38E117AA
Revision ID: 0x00A1
Driver Strong Name: oem25.inf:0f066de3a2ed62a8:Section218:25.21.14.1721:pci\ven_10de&dev_1c20&subsys_38e117aa
Rank Of Driver: 00D10001
Video Accel: Unknown
DXVA2 Modes: DXVA2_ModeMPEG2_VLD DXVA2_ModeVC1_D2010 DXVA2_ModeVC1_VLD DXVA2_ModeH264_VLD_Stereo_Progressive_NoFGT DXVA2_ModeH264_VLD_Stereo_NoFGT DXVA2_ModeH264_VLD_NoFGT DXVA2_ModeHEVC_VLD_Main DXVA2_ModeHEVC_VLD_Main10 DXVA2_ModeMPEG4pt2_VLD_Simple DXVA2_ModeMPEG4pt2_VLD_AdvSimple_NoGMC DXVA2_ModeVP9_VLD_Profile0
Deinterlace Caps: n/a
D3D9 Overlay: Unknown
DXVA-HD: Unknown
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
MPO MaxPlanes: 0
MPO Caps: Not Supported
MPO Stretch: Not Supported
MPO Media Hints: Not Supported
MPO Formats: Not Supported
PanelFitter Caps: Not Supported
PanelFitter Stretch: Not Supported

sin Fallaa, funcionando:


Con Falla, Despues de que se traba:
Despues de que se traba, se desabilita sola la tarjeta nvidia 1060 6 gb para laptop en una lenovo y720



4

Al ejecutar el dxdiag me da esta informacion:

DxDiag…txt (104 KB)

5

I am moving this to the GPU Hardware forum for better visibility.