Random application crash in nvcuda64.dll

Gaming and Visualization Technologies Video Processing & Optical Flow
1

Hi Team,

We are using Video Codec SDK for video decoding and rendering in our CCTV application in Windows environment.

Recently we noticed that our application is crashing randomly in Windows 11 OS in nvcuda64.dll, please find the eventvwr information below.

Faulting module name: nvcuda64.dll, version: 31.0.15.3799, time stamp: 0x656a376d
Exception code: 0xc0000005
Fault offset: 0x00000000001c8a24
Faulting process id: 0x0x55C
Faulting application start time: 0x0x1DA3E41D5EC7C26
Faulting module path: C:\Windows\system32\DriverStore\FileRepository\nv_dispwi.inf_amd64_09636e8ec81a1de3\nvcuda64.dll
Report Id: 7058d161-c27c-4c94-a3de-666f1b9e3032

NVIDIA - T1000 card
Driver Version: R535 U9 (537.99)

Please share your input.

2

Hello NVIDIA team, please help us to resolve this issue.

3

Have you checked the API call that results in the failure and ensured the params and state for this API is set up correctly? Please provide a way for us to reproduce and investigate this issue internally.