If you’re having issues verifying your account on build.nvidia.com , please send an email to help@build.nvidia.com . Be sure to include: the email address you registered with on build.nvidia.com any phone number(s) you tried to verify details of any error message you received (including a sc…

Been like 3 says since i reached out to help@build.nvidia.com , I have sent 2 emails, still haven’t gotten a response if anyone from nvidia is Viewing this, please, respond to my email, its simonthegoat566@gmail.com :(

5 days now, haven’t been reached back by nvidia

Been like 10 days, still havent gotten a single response to my mail, i cant get an api key because i cant receive an opt, please. if someone from the support team is seeing this. respond to my email :(

A month here trying to get this resolved, sent 4 emails, never got any answers, tried on 4 browsers on both android and windows, no go. The forum is full of people having this issue for months now…

@sophwats Hi Sophie The “Verify your account to get API access” does not work, and does not provide any indication why it doesn’t. To whom I can plead the grievance? Regards, Victor [NVIDIA_verify_access]

I don’t know what I did wrong or why my account ended up like this. [image] Unable to Verify my Account to get API Access Access/Accounts [image] This is an account I’ve been using all along, and I haven’t done anything wrong. I don’t know what I did or why t…

Same issue, Canada, no response from support. Tried resetting my password to something simpler, turning on two factor, filling in all of the account information page.

same here, did you get this working at all?

The issue is still not fixed. Tried to verify account with my Canadian number and the sms never comes. Its interesting how long this issue has been going on without a fix. Can any of the moderators advise? I have also sent an email but no response yet.

Resolving Account Access issues

AI & Data Science NVIDIA NIM Access/Accounts

1275791702 January 13, 2026, 2:15am 15

I don’t know what I did wrong or why my account ended up like this.

Topic		Replies	Views
Unable to Verify my Account to get API Access Access/Accounts ai , api , nim	456	15327	August 21, 2026
Account Access & Verification Update Access/Accounts	26	3792	July 30, 2026
Even After Mail for Phone Number verification.They Don't Do anything Access/Accounts	2	52	August 16, 2026
Manual Verification Request - Account Blocked on Phone Verification (+216) Access/Accounts	1	110	June 13, 2026
Unable to Verify Access/Accounts	0	22	August 10, 2026
Request for manual phone verification for NVIDIA NIM API access (Russia +7) Access/Accounts	1	91	June 21, 2026
Unable to Verify my Account to get API Access Access/Accounts nim	5	961	February 21, 2026
Access/Accounts Nsight DL Designer nim	0	11	August 15, 2026
Manual Phone Verification Needed Access/Accounts	1	143	April 27, 2026
Manual Verification Request – build.nvidia.com account blocked, incident #6116065, no response from support Access/Accounts	0	261	May 4, 2026

Resolving Account Access issues

Related topics