Skyway Appliance

Anyone have a NVIDIA Skyway appliance in production? We are having issues and NVIDIA support is not very helpful.

Have you opened a case?


Your case was closed due to no response from your side. Did you received all the updates?
We will re-open the case so the engineer can reach out to you by phone.

Thank you,
~NVEX Global Technical Support

I added a comment to the NVIDIA Case. Thanks

Hello Colin,

I moved your case to another engineer (also named Colin) who will assist you further. He will contact you today for setting up a remote-session to understand the issue better why the links are not coming up as EDR.

Lets keep the conversation from now on in the case as I am monitoring the case as well and I can respond to you through the case.

Thank you,

NVEX Global Technical Support Managment