Anyone have a NVIDIA Skyway appliance in production? We are having issues and NVIDIA support is not very helpful.
Have you opened a case?
Your case was closed due to no response from your side. Did you received all the updates?
We will re-open the case so the engineer can reach out to you by phone.
~NVEX Global Technical Support
I added a comment to the NVIDIA Case. Thanks
I moved your case to another engineer (also named Colin) who will assist you further. He will contact you today for setting up a remote-session to understand the issue better why the links are not coming up as EDR.
Lets keep the conversation from now on in the case as I am monitoring the case as well and I can respond to you through the case.
NVEX Global Technical Support Managment