Ubuntu 22.04 - HP ZBook fury 17 G8 WorkStation - driver fails

Graphics / Linux Linux
1

dear nv experts:

I have installed Ubuntu 22.04 LTS on an HP ZBook fury 17 inch G8 Mobile WorkStation laptop with RTX A5000.

NVIDIA driver works on ubuntu20.04 with the kernel version: 5.14.0-1036-oem.
in the ubuntu22.04 ,I use the kernel version is 5.17.0-1016-oem,
I use the software & updates → additional drivers to choose the nvidia-driver-525-open.
after install successful, reboot .
use the command : nvidia-smi , it report the error info :
NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

dkms status
nvidia/525.85.05, 5.19.0-35-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)

so can you give the tips that I can try solve this issue?

2

Please try reinstalling kernel headers
sudo apt install --reinstall linux-headers-$(uname -r)
then check dkms status if it shows an installed driver for 5.17.0-1016-oem

3

dear generix:
follow your steps:
sudo apt install --reinstall linux-headers-$(uname -r)
after reboot.
dkms status show that:
dkms status
nvidia/525.85.05, 5.17.0-1016-oem, x86_64: installed
nvidia/525.85.05, 5.19.0-35-generic, x86_64: installed (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!) (WARNING! Diff between built and installed module!)
.
when I use the command: nvidia-smi
it report again:
nvidia-smi
NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

4

I see the error log from the syslog,it seems that nvidia gpu cannot got the power?
the errors info as show below :
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.104875] nvidia-nvlink: Nvlink Core is being initialized, major device number 506
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.104879]
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105345] nvidia 0000:01:00.0: can’t change power state from D3cold to D0 (config space inaccessible)
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105500] nvidia 0000:01:00.0: vgaarb: changed VGA decodes: olddecodes=none,decodes=none:owns=none
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105522] NVRM: The NVIDIA GPU 0000:01:00.0
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105522] NVRM: (PCI ID: 10de:24b6) installed in this system has
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105522] NVRM: fallen off the bus and is not responding to commands.
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105578] nvidia: probe of 0000:01:00.0 failed with error -1
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105593] NVRM: The NVIDIA probe routine failed for 1 device(s).
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105593] NVRM: None of the NVIDIA devices were initialized.
Mar 23 10:07:02 binbin-hp-zbook-g8-pc kernel: [ 1330.105788] nvidia-nvlink: Unregistered Nvlink Core, major device number 506

5

The Zbook series had a bios issue so it wouldn’t work with newer kernels. Please update your bios to at least 1.10

6

dear generix:
very thanks for you! will update the bois fw.

7

hi generix:
after update bois, the nvidia drive can work well. very thanks for your support.