Ubuntu 25.04 boots up to black screen both built-in and external monitor

Ubuntu 25.04 boots up to black screen after seeing Ubuntu logo on both built-in and external monitor. I have to boot into recovery kernel/mode and select “resume” from the recover mode menu to boot into full normal system.

+-----------------------------------------------------------------------------------------+
| NVIDIA-SMI 570.133.07             Driver Version: 570.133.07     CUDA Version: 12.8     |
|-----------------------------------------+------------------------+----------------------+
| GPU  Name                 Persistence-M | Bus-Id          Disp.A | Volatile Uncorr. ECC |
| Fan  Temp   Perf          Pwr:Usage/Cap |           Memory-Usage | GPU-Util  Compute M. |
|                                         |                        |               MIG M. |
|=========================================+========================+======================|
|   0  NVIDIA RTX A2000 Laptop GPU    Off |   00000000:01:00.0  On |                  N/A |
| N/A   57C    P8              9W /   60W |     301MiB /   4096MiB |      0%      Default |
|                                         |                        |                  N/A |
+-----------------------------------------+------------------------+----------------------+
                                                                                         
+-----------------------------------------------------------------------------------------+
| Processes:                                                                              |
|  GPU   GI   CI              PID   Type   Process name                        GPU Memory |
|        ID   ID                                                               Usage      |
|=========================================================================================|
|    0   N/A  N/A           31995      C   /usr/bin/ollama                         164MiB |
+-----------------------------------------------------------------------------------------+

== /sys/devices/pci0000:00/0000:00:01.0/0000:01:00.0 ==
modalias : pci:v000010DEd000025B8sv000017AAsd000022DEbc03sc00i00
vendor   : NVIDIA Corporation
model    : GA107GLM [RTX A2000 Mobile]
manual_install: True
driver   : nvidia-driver-570-open - distro non-free recommended
driver   : nvidia-driver-570-server - distro non-free
driver   : nvidia-driver-535-server-open - distro non-free
driver   : nvidia-driver-570-server-open - distro non-free
driver   : nvidia-driver-570 - distro non-free
driver   : nvidia-driver-535-server - distro non-free
driver   : xserver-xorg-video-nouveau - distro free builtin

It does NOT happen with integrated Intel GPU.

Hi there @KHTeh,

I would recommend to move this post to the Linux category, I think there might be more people able to give suggestions how to address this issue. Make sure to read this: »»»»»»»»»» If you have a problem, PLEASE read this first ««««««««««

Thanks!

How to move? I was struggling with the topics selection when creating this issue.

No problem, I can move it for you. Just make sure to read the pinned post I linked and add the missing log files to this thread.

Thanks!

Fixed: Bug #2107684 “25.04 boots up to a black screen, both built-in an...” : Bugs : mutter package : Ubuntu

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