Unable to flash Jetson using SDK Manager

Hi

I bought a Jetson AGX Orin Dev Kit (64GB). I immediately flashed JetPack5.0.2 (rev2) using SDK Manager, but an error occurs!

DeepStream is not selected in STEP1 of SDK Manager.
Uncheck the installation of Jetson SDK Components in STEP2 of SDK Manager.

Further I will share the confirmed results.
I was able to flash Jetson by selecting JetPack5.1.1(REV.1) in SDK Manager. But I want to use JetPack5.0.2 (rev2).
Why can’t I flash JetPack5.0.2(rev2)?

When the Jetson Linux image is ready, the USB connection between the host machine and Jetson will be cut.
(This pop-up that the USB connection between the host machine and Jetson was disconnected also occurred when flashing JetPack 5.1.1 (REV.1). However, JetPack5.1.1 (REV.1) can be flashed normally. JetPack5.0.2 (rev2) fails to flash.)

And of course the Jetson flash fails.

I am attaching the installation error log.
Help me. If you buy something expensive and you can’t use it, you will get angry.


10:04:27 INFO: Flash Jetson AGX Orin - flash: higher preference over the values set by
10:04:27 INFO: Flash Jetson AGX Orin - flash: flash.sh. In case of NFS booting, this script
10:04:27 INFO: Flash Jetson AGX Orin - flash: adds NFS booting related arguments, if -i option
10:04:27 INFO: Flash Jetson AGX Orin - flash: is omitted.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -F ---------- Flash server such as cboot.bin.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -G -------- Read partition and save image to file.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -I ----------- initrd file. Null initrd is default.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -K ----------- Kernel image file such as zImage or Image.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -L ------- Bootloader such as cboot.bin or u-boot-dtb.bin.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -M --------- MTS boot file such as mts_si.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -N ---------- i.e. :/my/exported/nfs/rootfs.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -R ------- Sample rootfs directory.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -S ------------- Rootfs size in bytes. Valid only for internal
10:04:27 INFO: Flash Jetson AGX Orin - flash: rootdev. KiB, MiB, GiB short hands are allowed,
10:04:27 INFO: Flash Jetson AGX Orin - flash: for example, 1GiB means 1024 * 1024 * 1024 bytes.
10:04:27 INFO: Flash Jetson AGX Orin - flash: -Z -------------------- Print configurations and then exit.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --no-flash ------------ perform all steps except physically flashing the board.
10:04:27 INFO: Flash Jetson AGX Orin - flash: This will create a system.img.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --external-device------ Generate flash images for external devices
10:04:27 INFO: Flash Jetson AGX Orin - flash: --sparseupdate--------- only flash partitions that have changed. Currently only support SPI flash memory
10:04:27 INFO: Flash Jetson AGX Orin - flash: --no-systemimg -------- Do not create or re-create system.img.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --bup ----------------- Generate bootloader update payload(BUP).
10:04:27 INFO: Flash Jetson AGX Orin - flash: --multi-spec----------- Enable support for building multi-spec BUP.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --clean-up------------- Clean up BUP buffer when multi-spec is enabled.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --usb-instance --- Specify the USB instance to connect to;
10:04:27 INFO: Flash Jetson AGX Orin - flash: = USB port path (e.g. 3-14).
10:04:27 INFO: Flash Jetson AGX Orin - flash: --no-root-check ------- Typical usage of this script require root permissions.
10:04:27 INFO: Flash Jetson AGX Orin - flash: Pass this option to allow running the script as a
10:04:27 INFO: Flash Jetson AGX Orin - flash: regular user, in which case only specific combinations
10:04:27 INFO: Flash Jetson AGX Orin - flash: of command-line options will be functional.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --user_key User provided key file (16-byte) to encrypt user images,
10:04:27 INFO: Flash Jetson AGX Orin - flash: like kernel, kernel-dtb and initrd.
10:04:27 INFO: Flash Jetson AGX Orin - flash: If user_key is specified, SBK key (-v) has to be specified.
10:04:27 INFO: Flash Jetson AGX Orin - flash: For now, user_key file must contain all 0's.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --rcm-boot ------------ Do RCM boot instead of physically flashing the board.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --sign ---------------- Sign images and store them under "bootloader/signed"
10:04:27 INFO: Flash Jetson AGX Orin - flash: directory. The board will not be physically flashed.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --image --------------- Specify the image to be written into board.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --boot-chain-flash Flash only a specific boot chain (ex. "A, "B", "all").
10:04:27 INFO: Flash Jetson AGX Orin - flash: Defaults to "all", inputs are case insensitive.
10:04:27 INFO: Flash Jetson AGX Orin - flash: Not suitable for production.
10:04:27 INFO: Flash Jetson AGX Orin - flash: --boot-chain-select Specify booting chain (ex. "A" or "B") after the board is flashed.
10:04:27 INFO: Flash Jetson AGX Orin - flash: Defaults to "A", inputs are case insensitive.
10:04:27 ERROR: Flash Jetson AGX Orin - flash: --- Error: Reading board information failed.
10:04:27 INFO: Flash Jetson AGX Orin - flash: [ Component Install Finished with Error ]
10:04:27 INFO: Flash Jetson AGX Orin - flash: [host] [ 1.47 MB used. Disk Avail: 77.12 GB ]
10:04:27 INFO: Flash Jetson AGX Orin - flash: [ NV_L4T_FLASH_ORIN_WITH_OS_IMAGE_COMP Install took 4s ]
10:04:27 ERROR: Flash Jetson AGX Orin - flash: command terminated with error
10:04:27 SUMMARY: Flash Jetson AGX Orin - flash: First Error: Installation failed.

The Jetson AGX Orin Dev Kit (64GB) is not well supported at JetPack5.0.2 (rev2), please try with the latest JetPack 5.1.2 for better support. Thanks

@kayccc

Thank you.

I have my doubts. The Jetson I bought around November 2022 was able to install JetPack 5.0.2 with SDK Manager.
Why is JetPack 5.0.2 no longer supported?

That might due to the update of SDK manager script to prevent some abnormal/critical issues.

1 Like

@kayccc

Thank you for your advice.
I was updating the SDK Manager.
For this reason, I was able to install Jetpack 5.0.2 before.

I want to add that when you see “APX” there is an implication that a VM is being used. All VMs have the possibility of USB problems. During flash a Jetson will disconnect and reconnect, and if the VM fails to pick up reconnect (and much of the time this is the case), then you’d have to talk to the VM support to figure out how to force that USB device always be passed through to the VM. Or you might get lucky, and the default might work.

1 Like

@linuxdev

Thank you for the information.

But I’m not using VM.
I used a Linux host computer with Ubuntu20.04 LTS.

I saw something about APX devices in one of the above images:
https://global.discourse-cdn.com/nvidia/original/4X/a/e/f/aefc257aa4decd4a99ab66f624ba0897ada8e392.png

My thought was that there is a VM involved. Perhaps though there is a VM on your system, but it isn’t used for the host PC and flashing (it is fine for the host PC to have a VM, it’s just that the host PC should not itself be a VM).

1 Like

@linuxdev

It’s interesting to note that APX devices and VMs might have implications during the flashing process.
The reference to APX devices indicates that certain boot modes are being used, and there’s a possibility of USB-related issues when VMs are involved.

I also appreciate the insight that while VMs can affect the host PC, it’s important for the host PC itself not to be a VM.
This emphasizes the significance of ensuring a proper setup when flashing Jetson devices using VMs.

Thank you again for sharing this valuable information and for the insights you provided.
I’ll keep these considerations in mind while working on the Jetson device flashing process.

Best regards,

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