USB Error After Flashing Custom Image on AGX Orin SOM (Jetson Linux 35.5.0)

Autonomous Machines Jetson & Embedded Systems Jetson AGX Orin
1

Hello Team,

Following up on my previous post: USB Port Error on AGX Orin SOM with Jetson Linux 35.5.0.

[14548.309055] usb usb2-port3: Cannot enable. Maybe the USB cable is bad?

I flashed the default L4T R35.5.0, and the USB error messages were not present in the dmesg log. However, when I flash our custom image, the USB error reappears. Additionally, the USB keyboard and mouse remain unresponsive for about 10 seconds after booting.

We haven’t modified or touched any part of the USB-related code, so I’m unsure why this issue is occurring with our image.

Any help or guidance on resolving this would be greatly appreciated.

Best regards,
Parashuram

2

Hi,

If you are designing a custom base board, then it means some adaptation configurations are needed.
Otherwise, your board may not work fine.

For Orin AGX series, you could refer to below document
https://docs.nvidia.com/jetson/archives/r36.3/DeveloperGuide/HR/JetsonModuleAdaptationAndBringUp/JetsonAgxOrinSeries.html?highlight=universal%20serial%20bus#jetson-agx-orin-platform-adaptation-and-bring-up
(please be aware that above link is for rel-36.3/jetpack6.0)

This document includes below configuration

  1. pinmux change & GPIO configuration
  2. EEPROM change as most custom boards do not have an EEPROM on it.
  3. Kernel porting
  4. PCIe configuration
  5. USB configuration
  6. MGBE configuration
  7. RGMII configuration

Thanks!

6

Sure, We will go through the provided links and get back to you.