vGPU Software Download : You do not have access to software downloads at this time. (1004)

Virtual GPU Forums General Discussion
1

Hello,

i registered for the Eval VGPU License. I can login into the Portal and See the Licenses. But i cant download any kind of Software. Whenever i visit the Software Downloads Page i get the following Error: An error was encounteredYour account is currently under review. You do not have access to software downloads at this time. Please check again in 24 hours and contact NVIDIA Customer Support if you still see this error (1004).

What do I have to do to download the esxi and horizon drivers/software to test the vgpu?

2

Hello,

Thanks for bringing this to our attention. I have forwarded this issue to the team for investigation.
Thanks for your patience while we work though this problem.

Tom

3

I’m happy to report that this issue has been resolved.