And then
dmesg log:
Ask for help!!! I’m totally desperate. I cannot graduate without using this card, long story, lots of effort and 2 days to locate the problem. Should I add more fans to my workstation? Anyway based on the errors.
Hi ,
Please refer to the Bluefield Hardware Spec , as it looks like it getting high temperature and as a safety step the NIC DPU is shutting down .
Kindly check the cooling system on the server and the adapter if it follows the spec
https://docs.nvidia.com/networking/display/bf3dpu/specifications
Environmental Temperature
**|Operational|0°C to 55°C|
|Non-operational|-40°C to 70°C (b)|
Also you can review supported servers for Bluefield 3
https://docs.nvidia.com/networking/display/bf3dpu/supported+servers+and+power+cords
Thanks
Samer
I’m using Bluefield2.
Hi ,
Please see below
https://docs.nvidia.com/networking/display/bluefield2dpuvpi/supported+servers+and+power+cords
https://docs.nvidia.com/networking/display/bluefield2dpuvpi/specifications
Temperature | Operational | 0°C to 55°C |
---|---|---|
Non-operational | -40°C to 70°C(c) |
Thanks
Samer
Hi, thank you. But I can’t find NVIDIA BlueField-2 DPUs Power and Airflow Specifications document. Could you please send me the link directly?
“Power and airflow specifications are provided in NVIDIA BlueField-2 DPUs Power and Airflow Specifications document, which is available at NVOnline following login.”
Hi ,
It’s a confidential file that requests an NDA signed.
Please make sure you have a valid support entitlement and send a request to
enterprisesupport@nvidia.com
Thanks
Samer
I know it might be late, but I only checked in today.
You can check if the temperature is really a problem by actually getting the temperature of the SmartNIC.
Check this thread to do so:
I faced similar issue with my BF2. Installing a cooling fan on top of BF2 solved the issue. I am using a fan which can be attached in the expansion slots.
Hi, thank you! I have solved my problem by adding an extra cooling fan. Thanks again.
Thank you! BTW, dmesg can also provided many messages.