I have a dell xps16 and just installed linux ubuntu 24.04 and none of the input devices are working, my audio is Nvidia HDA which is not working and my webcam and microphone is not working to. I see “dummy output” in my sound. I tried many solutions from the web and non of them worked, can you please help me with this? I have tried nvidia driver 353 and nvirdi driver 550 and none of them seems to have any effect on the audio or camera, my linux kernel is v6.8
Please run nvidia-bug-report.sh as root and attach the resulting nvidia-bug-report.log.gz file to your post.
Processing: nvidia-bug-report.log.gz…
thanks for your reply, I reinstalled nvidia driver I don’t know if that fixed anything I aappreciate your helpProcessing: nvidia-bug-report.log.gz…
nvidia-bug-report.log (2.9 MB)
The nvidia driver is working fine. Also the nvidia audio is functional, it’s only used for external monitors. Your internal audio is driven by an intel sof-soundwire device with Cirrus Logic cs35l56/cs42l43 codecs. Might be you have to upgrade the firmware for it. https://github.com/thesofproject/sof-bin/tree/main/v2.9.x/sof-ipc4-tplg-v2.9
Your webcam is not supported yet by the mainline kernel so you’ll have to install the driver manually, should be the intel-ipu6-dkms package.
The Arch people collected some info about your notebook model:
https://wiki.archlinux.org/title/Dell_XPS_16_(9640)
thank you for your response my audio is working now by following that link but camera is still not working which I assume as you said is not supported yet.
thanks.
Did you install the aforementioned driver package? Maybe it also needs some firmware. Please create a new nvidia-bug-report.log
nvidia-bug-report.log (3.1 MB)
yes, I followed the instructions in the link and updated the kernel to 6.9, and installed sof-bin.
and install UCM so my audio is working now, I also tried to fix my camera by following this link: GitHub - intel/ipu6-drivers but It seems this is not working for kernel 6.9
thanks
The ipu6 driver is installed fine but doesn’t find its firmware, same as this:
https://github.com/intel/ipu6-drivers/issues/223
oh, I didn’t know that thanks for sharing the link, at least I know that it is not only me.
BTW, you installed a 6.9 kernel from mainline repo, this is not recommendable. Rather use the liquorix ppa so it will update.
thanks for the information, is that why I couldn’t install nvidia driver 545? After I updated the kernel to 6.9 my nvidia driver was not working I had to reinstall it I could see nvidia-545 but I couldn’t install it so I just installed nvidia-535, if I use liquorix , can I update to 545? thanks for your help. I also put my sudo dmesg in the github link you sent here (Driver fails to load for Meteor Lake on Linux 6.9 · Issue #223 · intel/ipu6-drivers · GitHub)and waiting if the camera issue is going to be solved
thanks for your help
liquorix doesn’t seem to have kernel 6.9 Liquorix Kernel : Steven Barrett
do you mean that moving to kernel 6.8-17ubuntu in liquorix? instead of 6.9 mainline?
Driver 545 is dead, it doesn’t compile on any recent kerrnel. Only 535,550,555 are working.
Looks like liquorix’s on vacation and didn’t upgrade to 6.9 yet. Rather wait until he does, otherwise your sound will break again.
For latest nvidia drivers, you can use the graphics drivers ppa.
ok, great thanks for all the information.