AGXI reboot and got error "FIRMWARE INIT FAILED AT LEVEL 10"

[Bryan_Zhong]

Platform: Jetpack 5.1.1 for the AGXI

Hi. I got six AGXI on our self-made board. Sometimes one of them will double boot , and I found some error at the boot log. It shows error at dram_ecc_corrected_handler. “FIRMWARE INIT FAILED AT LEVEL 10”

The full log:
agxi-double boot-20240726.txt (337.2 KB)

Is there any suggestion to check this problem?

Thanks!

[KevinFFF]

Hi Bryan_Zhong,

[0008.904] E> I2C: slave not found in slaves.
[0008.905] E> I2C: Could not write 0 bytes to slave: 0x00ae with repeat start true.
[0008.906] E> I2C_DEV: Failed to send register address 0x00000000.
[0008.907] E> I2C_DEV: Could not read 256 registers of size 1 from slave 0xae at 0x00000000 via                                                                                                       instance 0.
[0008.908] E> eeprom: Failed to read I2C slave device

Do you have EEPROM on your custom carrier board?

Are you using the custom UEFI binary?
If so, would you hit the issue if you use the default UEFI binary?

May I also know the fail rate about the reboot?

[Bryan_Zhong]

Hi KevinFFF:

@KevinFFF

Do you have EEPROM on your custom carrier board?

There is no EEPROM on our custom carrier board.

@KevinFFF

May I also know the fail rate about the reboot?

It is not easy to replicate the problem. the fail rate is low. It happened by chance.

@KevinFFF

Are you using the custom UEFI binary?

Yes. I am using the custom UEFI binary.

@KevinFFF

If so, would you hit the issue if you use the default UEFI binary?

I will let you know after I reflashed the device.

[KevinFFF]

@Bryan_Zhong

There is no EEPROM on our custom carrier board.

You may disable the EEPROM node in your device tree.

@Bryan_Zhong

I will let you know after I reflashed the device.

okay, we would like to know if there’s the issue with default UEFI binary and how about the fail rate and the clear reproduce steps.