the nvidia help has told me to make the post here
when i am running ai art generator from this link
is often cause a crash with this error:
A problem with your hardware caused Windows to stop working correctly.
Problem signature
Problem Event Name: LiveKernelEvent
Code: 141
Parameter 1: ffffa5091b7c8220
Parameter 2: fffff8039871b790
Parameter 3: 0
Parameter 4: 0
OS version: 10_0_22631
Service Pack: 0_0
Product: 768_1
OS Version: 10.0.22631.2.0.0.768.101
Locale ID: 1033
Extra information about the problem
Bucket ID: LKD_0x141_Tdr:6_IMAGE_nvlddmkm.sys_Ampere
sometimes it will run fine 25 times before crash
the temp seems ~62c max
more info : it was happening every time then i reinstalled windows, driver and program it got “better”
ok thanks for the help!
Hi there @clonedogred and welcome to the NVIDIA developer forums.
This is an open source project not affiliated to NVIDIA and the very latest issue in their issue list is exactly your error:
opened 08:43AM - 25 Jun 24 UTC
bug-report
### Checklist
- [ ] The issue exists after disabling all extensions
- [ ] Th… e issue exists on a clean installation of webui
- [ ] The issue is caused by an extension, but I believe it is caused by a bug in the webui
- [X] The issue exists in the current version of the webui
- [ ] The issue has not been reported before recently
- [ ] The issue has been reported before but has not been fixed yet
### What happened?
when running a image generation thecomputer will seem to deactivate or "crash"
### Steps to reproduce the problem
running a generation, often with adetialer extensio
### What should have happened?
continued to produce image without any trouble
### What browsers do you use to access the UI ?
Microsoft Edge
### Sysinfo
i didnt have the sysinfo persay at this time
i have other data though take a look
(i hope the photo go in)

the alledged hardware error only happens with this program so maybe incorrect?

seeming to cause a system an unexpected system "shutdown"
### Console logs
```Shell
due to the crash style the cmd logs are lost
after regular crash i had done a full resinstall of all things
new windows, new driver, new program
after this it got "better" but still happens
```
### Additional information
i have the newest driver
and i have physically reinstalled it today after much trouble
maybe this will work
Or maybe you opened that issue over there? Then that is exactly the correct thing to do because it seems rather likely that it is a bug in this tool.
nvlddmk
is such an essential and basic driver component that any bug here would manifest in bigger issues than anything specific to this one tool.
Sorry if I cannot help any further.
Hi, yes it was me who posted the error up onto the application issue forum.
I did a refurbish with cpu cooler cleaning and physical reinstall of the gpu
after the previouse reinstall of the operating system, graphics driver and application
it just crashed again, or enter hybernate mode or something.
I understand it may be this app specifically, hopefully someone can come up with a solution between the drivers or application itself
thanks for the help!
Matt