Audio2Face Installatio/funtionality problems

I am quite new to this amazing software, but have had problems getting started. Once it is launched and I select Mark v2, first it asks me if I’d like to proceed, I click on “yes” and then get in rapid succession the following error messages at the bottom of the screen:

  1. Client omni.ui has acquired [carb::IImaging v2.2] 100 times. Consider accessing this interface with carb::getCachedInterface() (Performance warning)

  2. World/audio2face/c-bottomDenture_grp_hi_WritePrimAttribute: [/World/audio2face] Saved value of type ‘int64’ for attr ‘inputs: value’ I /Users/Bob/AppData/Local/Temp/xinc.0/users/bob/appdata/local/ov/pkg/

  3. :movePath called on non-existent path /World/audio2Face/_runtime_data/c_tongue_hi_SetPoints_outputs_deformable

  4. Unable to read TRT info: c:\users\bob\appdata\local\ov\pkg\audio2face-2023.2.0\exts\omni.audio2face.emotion_deps\deps\audio2emotion-nets/nets\a2e_v1.4.2\trt_info.json ; Details: [Errno 2] No such file or directory: c:\users\bob\appdata\local\

  5. no source has valid data array=0000021C43551E50 usdValid=0

I have no idea what this means nor how to fix it. Advice much appreciated!

@bob.pennypacker i am just a fellow OV user, but is it possible for you to upload the most recent log as an attachment? there could be information that could help diagnose the issue you are having. you can find the log file here:

%userprofile%\.nvidia-omniverse\logs\Kit\Audio2Face\2023.2

this is assuming you are using the latest version, if not, look for the subfolder you have access to under Audio2Face

Thank you. Really appreciate it. The entire log is very log is very long, and I have no idea what it means: This is the first several lines of it. When I pasted the entire log, it was over the character limit.

Thank again!
2024-01-13 22:01:28 [0ms] [Info] [omni.structuredlog.plugin] successfully loaded the settings file ‘C:/Users/Bob/.nvidia-omniverse/config/privacy.toml’ into the settings registry.
2024-01-13 22:01:28 [0ms] [Info] [omni.kit.app.plugin] App Name: ‘Audio2Face’, App Version: ‘2023.2.0-rc.6+2023.2.3098.b53a854b.tc’, Kit Version: ‘105.1+release.132354.c677816d.tc’, Kernel Version: ‘158.1+release158.tc9390.1f134350’
2024-01-13 22:01:28 [0ms] [Info] [omni.kit.app.plugin] Cmd: C:\Users\Bob\AppData\Local\ov\pkg\audio2face-2023.2.0\kit\kit.exe C:\Users\Bob\AppData\Local\ov\pkg\audio2face-2023.2.0\apps/audio2face.kit
2024-01-13 22:01:28 [8ms] [Info] [omni.kit.app.plugin] Applied configs: [c:/users/bob/appdata/local/ov/pkg/audio2face-2023.2.0/kit/kernel/config/kit-core.json, C:\Users\Bob\AppData\Local\ov\pkg\audio2face-2023.2.0\apps/audio2face.kit, C:/Users/Bob/.nvidia-omniverse/config/privacy.toml, C:/Users/Bob/AppData/Local/ov/data/Kit/Audio2Face/2023.2/user.config.json]
2024-01-13 22:01:28 [8ms] [Info] [omni.kit.app.plugin] Non-existent configs: [C:/Users/Bob/AppData/Local/ov/pkg/audio2face-2023.2.0/apps/audio2face.gen.kit,

it’s fine. that’s the purpose of the log, so i wouldn’t sweat it; but it will provide information like GPU driver version, OS info, A2F extensions state, etc. if you attach the entire .kit file as an attachment into the thread, mods/devs and others can help parse and troubleshoot based on the content of the log.

Thanks! Here it is:
Audio2Face log.pdf (1.2 MB)

looks like you are using a GTX 1650, and i think some of the issues you are experiencing are related to the hardware. RTX is needed for OV apps; so, if you have access to a RTX card, you could try and see if simply by switching the hardware will alleviate those issues. You can review the technical requirements here:

https://docs.omniverse.nvidia.com/audio2face/latest/common/technical-requirements.html

Thank you! The first tech support person I talked to noted that I didn’t have the RTX card. He was not familiar with Audio2Face and suggested that if the card were the issue, I wouldn’t have been able to open it. It seems there are other issues with the card and will replace. Really appreciate your input! Thanks so much!

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