Audio2Face not launching on Windows 11 because of python asyncio related errors

Can someone help me with this issue when launching audio2face, please?

I am using a Windows 11 machine with 64G RAM, a 13900K CPU, and two RTX 3090 GPUs. The same machine can run USD Composer with no issues. Also, I tried to disable one of the 3090 GPUs but still got the same error.
Also, I was able to run Audio2Face on the same machine in a Linux system.

The version I try to launch is 2023.1.1 Beta.

Quick update: by running .\audio2face.bat --/exts/omni.kit.async_engine/event_loop_windows=SelectorEventLoop I was able to launch the stage window, but I got another error when trying to load the AI model(Claire):

Could you please send your latest Launcher log? It should be located inside C:\Users\<UserName>\.nvidia-omniverse\logs\launcher.log

Hi @Ehsan.HM , please find my Launcher log attached
launcher.log (1.5 MB)

@jinqiu.peter Can you disable one of your graphics cards and try again?

Still the same error after disabling one graphic card, here is the latest launher log:
launcher.log (1.5 MB)

i have the same problem

@SmallGrayDog do you have exactly the same machine setup and the exact error log? if not, can you post your Launcher log as specified above by @Ehsan.HM? also, i’d probably suggest making a new post would be better in this case for the sake of clarity for the OP.

Windows 11 machine with 64G RAM, a 12700K CPU, and RTX 3080
launcher.log (109 Bytes)

@SmallGrayDog i don’t believe that’s the full log (there’s only one single line of info), you can locate it here - C:\Users\<USER>\.nvidia-omniverse\logs\launcher.log

launcher.log (206.5 KB)

Hi @SmallGrayDog It seems your Launcher is being updated but there’s a problem with the internet connection. Make sure to pay attention to the Launcher window and let it complete the update process. Using a VPN or changing connection will interrupt the updating process.

On another note, please consider creating a new thread as it looks like the issue you’re facing is a little different from the one on this thread.


Could you please disable your 2nd GPU and send your latest Audio2Face log file (not the launcher log)? It should be located inside C:\Users\<USERNAME>\.nvidia-omniverse\logs\Kit\Audio2Face?

Sure, here it is:
kit_20230810_163206.log (703.3 KB)

JFYI, before you asked me to disable 2nd card, the display was connected to the 2nd card. so in order to disable the 2nd card, I needed to unplug the HDMI cable from the 2nd card and plug it into the 1st card.

1 Like

It looks like you’re using 2023.1.0. Is it possible to install 2023.1.1. Then disable the 2nd GPU from device manager and try again?

thanks, i will try to reinstall Launcher

I disabled the 2nd graphics card, reinstalled 2023.1.1, and unfortunately still failed to launch, here is the log:
kit_20230811_140216.log (713.9 KB)
Screenshot 2023-08-11 140635

@jinqiu.peter Are you using a fresh install? We suspect you have some extension mismatching. Have you fiddled with extensions?
Does it work if you install a fresh Launcher and Audio2Face?

Yes! After uninstalling A2F from Launcher, uninstalling Launcher itself, reinstalling Launcher, reinstalling A2F, then it worked! Thank you for your support @Ehsan.HM