Can not flash Jetpack 6.1 on Jetson AGX Orin via SDK Manager

Autonomous Machines Jetson & Embedded Systems Jetson AGX Orin
1

Hi community.

I need your help to flash my Jetson AGX Orin developer kit (32 GB) via the SDK Manager. My host is a laptop running standalone Ubuntu 20.04 LTS.
I’m trying to flash Jetpack 6.1, even though the flash failed with other Jetpack versions.

I have noticed that the process fails in the start of the flash.
I’ve attached the exported log file for the failed Jetpack 6.1 flashing process.
Also, my Jetson devkit is not a custom carrier board.

Thank you.
SDKM_logs_JetPack_6.1_Linux_for_Jetson_AGX_Orin_modules_2024-09-30_16-09-17.zip (231.5 KB)

4

Hi jacob.vv13,

error: *** ERROR: flashing failed. 
error: [exec_command]: /bin/bash -c /tmp/tmp_NV_L4T_FLASH_JETSON_LINUX_COMP.arrow.sh; [error]: *** ERROR: flashing failed. 
info:  
info: [ Component Install Finished with Error ]

From the log you shared, it seems the flash process has not started and failed at installing components in your host.

Could you try to re-install the SDK Manager to check if it could help?
and notice that if there’s any error during installing the SDK manager.

5

Thank you for your reply. I will try your advice and get back to you later.

6

Hi @KevinFFF. I re-installed the SDK Manager and the installation failed again.
I must say that I was able to flash a Jetson AGX Xavier previously with the SDK Manager.
I attached the failed flash log for this new attemp.
SDKM_logs_JetPack_6.1_Linux_for_Jetson_AGX_Orin_modules_2024-10-08_23-13-56.zip (171.5 KB).

Also, I don’t know if this is relevant but I installed the SDK manager with the command (sudo dpkg -i ./sdkmanager_2.1.0-11698_amd64.deb), instead of using the command suggested in the NVIDIA SDK Manager installation instructions website (sudo apt install ./sdkmanager_[version]-[build#]_amd64.deb). (Link).

7

Hello @jacob.vv13,

I would like to help you with the issue you’re experiencing. Let’s start with some basic troubleshooting. Could you please verify that you’re following the steps in this guide correctly? Flashing the board with GUI installer

It is good to know that you were able to flash a Jetson AGX Xavier in the past, but have you previously flashed the AGX Orin using another computer? Did you encounter any similar issues?

I also recommend disabling the firewall on your computer before you start the flashing procedure. You can do this with the following command:

sudo ufw disable

Just remember to re-enable it once the flashing is complete and before you start installing packages on the Jetson:

sudo ufw enable

I look forward to your response!

Jose Morera
Embedded Software Engineer at RidgeRun
Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com
Website: www.ridgerun.com

8

Hi Jose. Thank you for your response!

I’ll be trying with your advices and let you know how it goes.

9

Hi Jose.
I disabled the firewall with the command you provided before starting the flash process, but still got a flashing fail.
I forgot to answer your question: I haven’t had the chance to try to flash my AGX Orin devkit with another computer.

Thank you

10

Hi @jacob.vv13 ,

Thanks for the update! It’s unusual since you’ve successfully used the SDK Manager on your computer before, and even after reinstalling, the issue persists. I’ve encountered similar errors, and what worked for me was restarting my computer and temporarily disabling the firewall before running the SDK Manager.

I also recommend trying on a different computer and following the setup steps from scratch as described on this page: Installing JetPack 6 Using SDK Manager. Hope this helps!