System Information:
- GPU: NVIDIA RTX 3060 12GB
- Driver: 552.xx (latest Game Ready driver)
- CUDA Toolkit: 12.4
- OS: Windows 11 Pro (Swedish language)
- Admin Rights: Yes
- Python: 3.11 installed
- Visual C++ Redistributable: 2015–2022 (latest)
- .NET Runtime: 6 and 8 installed
- Antivirus: Windows Defender (temporarily disabled during install)
Issue:
When attempting to install ChatRTX v0.5 (installer downloaded from NVIDIA’s official site), the installer proceeds through:
✔️ System Check
✔️ License Agreement
✔️ Options
…but fails at the Install step with the following message:
❌ NVIDIA Installer failed
An unknown error has occurred.
Observations:
- No error log is generated (
%TEMP%, AppData, Program Files, etc. checked)
- No executables like
ChatRTX.exe or model-server.exe are installed
- Only a few assets like
.ico and .pdf files appear in installation directory
- No GGUF model is downloaded (model downloaded manually to
Documents\ChatRTX\models without success)
- Running the installer with
/log does not produce output
- Running installer from CLI or as administrator makes no difference
What I’ve Tried:
- Verified hardware and software compatibility
- Installed all dependencies manually (Python, CUDA, Visual Studio, etc.)
- Disabled antivirus and UAC
- Tried running installer with admin rights and logging
- Tried placing Mistral-7B-Instruct GGUF manually in models directory
Expected:
The installer should either:
- Proceed and install ChatRTX properly, or
- At minimum, provide a meaningful error log
Request:
Please advise on:
- How to enable verbose logging or debug mode
- Whether a portable/manual version of ChatRTX is available
- If there’s an earlier stable version (e.g., 0.4) available for download
Thank you!
✅ Summary of the Situation:
- I have an RTX 3060 12GB GPU (fully compatible with ChatRTX).
- HTTPS and certificate validation on my system works perfectly fine:
- I tested using both
Invoke-WebRequest in PowerShell and curl from the command line to NVIDIA’s website and other relevant URLs — all returned HTTP 200 responses with no TLS or certificate errors.
- My network has no VPN or proxy interfering with connections.
- I have installed the latest NVIDIA drivers (version 555.xx or newer).
- I’m running Windows 11 Pro 64-bit (fully updated via Windows Update).
- However, the ChatRTX 0.5 installer still fails with the error code
0x80092012, which corresponds to:
CRYPT_E_REVOCATION_OFFLINE
“The revocation function was unable to check revocation because the revocation server was offline.”
✅ Steps Already Tested (Still Failing):
- Installed latest Visual C++ Redistributable (
vc_redist.x64.exe).
- Ran full Windows Update (including optional updates).
- Verified I can access
https://nvidia.com and related domains via PowerShell and curl with no TLS errors.
- Disabled Windows “Check for publisher’s certificate revocation” and “Check for server certificate revocation” in Internet Options (no difference).
- Cleared Windows certificate cache using:
bash
certutil -urlcache * delete
- Ran the installer as administrator and in compatibility mode — still fails.
✅ Possible Root Cause:
It seems like the installer itself is:
- Making curl/HTTPS requests internally during installation.
- Unable to validate certificates during those internal requests, despite the OS itself working fine.
- Not handling this error gracefully and simply failing the entire installation.
✅ Additional Context:
- Some users on the NVIDIA forums report similar failures and have worked around this by:
- Using a different Windows user account (sometimes works).
- Manually copying the installed ChatRTX folder from another machine where installation succeeded.
- Waiting for NVIDIA to release a patched installer.
✅ Request:
Could you please review the ChatRTX 0.5 installer’s handling of certificate revocation checks, especially around the 0x80092012 error? It looks like the installer fails to properly handle scenarios where CRL/OCSP checks cannot complete, even though the OS itself has no such issues.
