Connection Error: Project Clone Failed: Your credentials may be incorrect or expired. Please verify your login details or token, and attempt to clone

AI & Data Science NVIDIA AI Workbench
1

Please provide the following info (tick the boxes after creating this topic):

Submission Type
[YES] Bug or Error
Feature Request
Documentation Issue
Question
Other

Workbench Version
[YES] Desktop App v0.44.8
CLI v0.21.3
Other

Host Machine operating system and location
[YES] Local Windows 11
Local Windows 10
Local macOS
Local Ubuntu 22.04
Remote Ubuntu 22.04
Other

ERROR
ERROR1937×1157 131 KB


[workbench ERROR.txt|attachment](upload://pXPtxk0oSb6OYAcrzd52RLD6ILU.txt) (191.2 KB)
2

My guess is that you are hitting a bug where in some system configurations, cloning a public project can fail with this error if you haven’t logged into Github in AI Workbench (either during install for from the Settings screen).

This has been fixed in our upcoming release. To workaround this, log into github and this error should go away.

3

You can see how to handle integrations here: Overview of Integrations - NVIDIA Docs

4

test1
test11071×906 95.2 KB

On Windows, you can find the integrations page here. Make sure you have the GitHub integration configured properly.

5

Im on mac and having the exact same issue. When I restart and disconnect and reconnect my 3rd party creds it still gives me same error I am on the latest version. meaning this bug is not solved.

6

Thanks for posting.

Can you please create a support bundle and send it to aiworkbench-ea@nvidia.com?

You can see how to create a support bundle here: Log Files - NVIDIA Docs