Hi,
I have designed a custom carrier board for Jetson Xavier NX. All peripherals are functioning perfectly, all power supplies are stable; however, I am facing an issue with the USB 3.0 protocol. I have used the Microchip USB5744/2G for the USB Hub. The problem is that only the 2.0 protocol is working, while the 3.0 protocol is not. I suspect the issue lies in the connection of the SSRX and SSTX signals between the USB Hub and the Jetson Xavier NX. I will attach the relevant parts of the schematic for this, and I need your assistance in resolving this issue. The documentation for the USB Hub does not specify whether its upstream pins are inputs or outputs, so I connected them as shown in the schematic.
Thank you in advance,
Zelimir