We are running test run using the nvidia M10 on our vmware cluster, and composer link desktop pool. The driver installed without no issues, and the cluster is configured according to the vmware documentation. However, during the first test run on one new vdi pool and a single computer, 16Gb of ram, up to 4 monitors, 4 cpus, profile currently being used M10-1q. And, when opening the zoom application, within the vdi, the video barely move. It is like slower than not having a GPU at all.
Hi
Can you confirm that the that VM has successfully acquired a vGPU license?
Also, 1GB of FB won’t be enough for 4x monitors, you’ll want to increase that to a larger profile. What resolution are the monitors?
Regards
MG
Hi, at this time we only have two monitors. The resolution on these monitors is 1920x1020.
Hi
And the licensing? …
Regards
MG
No issues with the license. The issue is with any app (windows can or zoom) using the computer camera. There is like a four almost five seconds delay.
Hi
Yes, hence why I asked about the license being applied. If the VM can’t obtain a license, this will reduce the functionality and performance of the GPU and give the exact symptoms you are experiencing. But as you say it’s obtaining a license correctly, we can look at other areas.
Is it using the GPU at all? I assume you’re running Windows 10 … Open Task Manager and look at the GPU utilisation. Does it actually get used on anything? Playing a YouTube Video? Encoding the Horizon session? etc etc
Regards
MG
Yes, it is showing on task manager. When playing YouTube video, it shows very minimum CPU utilization. However, when using the windows cam application, or zoom application, the frames per seconds are reduced to almost 4 or 5 seconds delay. Like for example, if I hold my hand in front of the camera, and start to count one to five, the camera will not present the fingers movement for almost 4 seconds or 5 seconds.
Hi
I’ve tried to replicate your issue in my Lab without going too far down the rabbit hole, but I can’t.
I quickly built a clean Windows 10 20H2 VM. No Windows Updates. Installed VM Tools, vGPU 11.2 with an M10 1Q Profile, Horizon Agent 2006 with Direct Connect, current Zoom client and connected directly to it and it works perfectly. Maybe 0.5 seconds lag, but this is completely untuned / optimized and out the box and I threw it together in 20 minutes.
I use Instant Clone, not Composer as that’s pretty old now, so am unsure about the options it requires. Maybe check the vGPU settings in there to make sure it’s configured correctly?
Other than that, try a clean build like mine above with Direct Connect and see if that works. If it does, then there’s a problem with your Composer settings / agent installation somewhere.
You don’t mention which software versions you’re running, but check all your Software and Agent versions, make sure everything is running the latest. I’m running current versions of everything, and no issues, unless it’s with Composer which as said I don’t use.
Regards
MG
Linked or Instant Clone are just deployment methods, which have no impact on video performance whatsoever. How is this camera being used? Through USB redirection or an optimized way, for instance Zoom VDI plugin or VMware RTAV? USB redirection will get you very bad results, hence the question… Maybe this will help:
Ensuring That Real-Time Audio-Video Is Used Instead of USB Redirection