Did my Jetson Orin Nano die?

[robermar2]

Hello all!

I received my Jetson Orin Nano 8GB Developer Kit in the mail and was extremely excited to get started with it.

I was able to connect the nano to my ubuntu 22.04 laptop that had sdk manage 6.1 installed. I was able to flash my nano and start using it successfully.

Not longer after, my nano is no longer booting. I am not sure what happened.

The issue described in this post is the same as mine:

My new Orin Nano died

I’m new to the Nano. I got an Orin Nano Developer super recently and had an SD flashed on it. Later I installed a SSD. Eventhough I was able to flash it using the SDKManager, the install failed several times due to the following error, which turned out to case the docker to fail startup. 22:59:20 SUMMARY: Flash Jetson Linux - flash: No such file or directory 22:59:20 SUMMARY: Multimedia API - target: Depends on failed component 22:59:20 SUMMARY: DeepStream - target: Depends on failed compo…

When you plug in the power brick (that the device arrived with), the power led turns green. However, the fan does not start. No output to the DP. Device never appears on my network.

I tried connecting to the serial debug console using a uart usble cable and see nothing. I followed these instructions for the orin nano and serial debug console: https://jetsonhacks.com/2019/04/19/jetson-nano-serial-console/

I boot the nano in recovery mode using pins 9 and 10 and connect the usb-c to my ubuntu machine and it is never recognized by sdk manager nor my machine. lsusb does not show the device.

At this point I feel like I need to initiate RMA but wanted to post here first and ask for advice or any troubleshooting steps I may have missed.

[DavidDDD]

Hi,

@robermar2

I boot the nano in recovery mode using pins 9 and 10 and connect the usb-c to my ubuntu machine and it is never recognized by sdk manager nor my machine. lsusb does not show the device.

Please make sure the device in recovery mode.
How do you put the device in recovery mode?
Do you follow the Quick Start — NVIDIA Jetson Linux Developer Guide 1 documentation section step 4?
Also provide the dmesg log when you put the device in recovery mdoe.

Thanks

[linuxdev]

Just an added note: The fan does not normally run. Jetsons use only a small amount of power when not under load, and the fan turns off if the temperature is not high enough to need it. The fact that you managed to flash it once tends to say the hardware is functioning, at least for basics. The method used for flashing often has more to do with flash issues than does the hardware itself, but instructions differ for different models (make sure you are speaking of the developer’s kit and not something with a Jetson commercial module and third party custom carrier board…this would change almost everything).