My new Orin Nano died

I’m new to the Nano. I got an Orin Nano Developer super recently and had an SD flashed on it. Later I installed a SSD. Eventhough I was able to flash it using the SDKManager, the install failed several times due to the following error, which turned out to case the docker to fail startup.

22:59:20 SUMMARY: Flash Jetson Linux - flash: No such file or directory
22:59:20 SUMMARY: Multimedia API - target: Depends on failed component
22:59:20 SUMMARY: DeepStream - target: Depends on failed component
22:59:20 SUMMARY: TensorRT on Target - target: Depends on failed component
22:59:20 SUMMARY: TensorRT Runtime - target: Depends on failed component
22:59:20 SUMMARY: CUDA Toolkit for L4T - target: Depends on failed component
22:59:20 SUMMARY: CUDA Runtime - target: Depends on failed component
22:59:20 SUMMARY: CuDNN on Target - target: Depends on failed component
22:59:20 SUMMARY: CuDNN Runtime - target: Depends on failed component
22:59:20 SUMMARY: OpenCV Runtime - target: Depends on failed component
22:59:20 SUMMARY: CuPVA Runtime - target: Depends on failed component
23:45:26 SUMMARY: DLA Compiler - target: Install completed successfully.
23:46:08 SUMMARY: CuPVA Runtime - target: Install completed successfully.
23:51:17 SUMMARY: CUDA Runtime - target: Install completed successfully.
23:53:48 SUMMARY: CuDNN Runtime - target: Install completed successfully.
23:55:18 SUMMARY: TensorRT Runtime - target: Install completed successfully.
23:55:49 SUMMARY: Multimedia API - target: Install completed successfully.
23:56:12 SUMMARY: OpenCV Runtime - target: Install completed successfully.
23:57:00 SUMMARY: VPI Runtime - target: Install completed successfully.
23:59:27 SUMMARY: NVIDIA Container Runtime with Docker integration (Beta) - target: First Error: Unable to locate debian package
00:01:06 SUMMARY: CuDNN on Target - target: Install completed successfully.
00:06:34 SUMMARY: CUDA Toolkit for L4T - target: Install completed successfully.
00:08:32 SUMMARY: TensorRT on Target - target: Install completed successfully.
00:10:13 SUMMARY: DeepStream - target: Install completed successfully.
00:12:33 SUMMARY: Drivers for Jetson - target_image: Install completed successfully.
00:12:33 SUMMARY: File System and OS - target_image: Install completed successfully.
00:24:08 SUMMARY: Flash Jetson Linux - flash: Install completed successfully.
00:25:51 SUMMARY: DateTime Target Setup - target: Install completed successfully.
00:26:13 SUMMARY: Gstreamer - target: Install completed successfully.
00:26:35 SUMMARY: DLA Compiler - target: Install completed successfully.
00:27:18 SUMMARY: CuPVA Runtime - target: Install completed successfully.
00:32:28 SUMMARY: CUDA Runtime - target: Install completed successfully.
00:34:54 SUMMARY: CuDNN Runtime - target: Install completed successfully.
00:36:24 SUMMARY: TensorRT Runtime - target: Install completed successfully.
00:36:53 SUMMARY: Multimedia API - target: Install completed successfully.
00:37:16 SUMMARY: OpenCV Runtime - target: Install completed successfully.
00:38:04 SUMMARY: VPI Runtime - target: Install completed successfully.
00:40:32 SUMMARY: NVIDIA Container Runtime with Docker integration (Beta) - target: First Error: Unable to locate debian package

Then I thought maybe I should try reinstalling on SSD to see if I get the same error so unplugged the Nano and 2 days later got back to try it again. However, this time Nano wasn’t starting at all. The green power LED goes out within a few seconds and no fan or video. Putting it to recovery mode doesn’t help as it fails to recognize the device. Did my Nano die somehow? Any ideas on what to try?

To flash your device with ssd, you need a sdk manager to flash it.
Some steps we need you to prepare:

If you have a ubuntu as a host

Please install sdk manager directly and reflash the device with it.

If you have a windows as a host

  • The recommended way is to dual boot to install Ubuntu 20.04/22.04 and install sdk manager.
  • Other method is to follow the topics using VMware.

Thanks

I have used the sdk manager and flashed it before… the problem is my nano seems to be dead. The green power led comes on when I power it on and then immediately goes out. I have tried putting it into recovery mode and connected with usbc cable, but sdk manager doesnt detect it. I was looking to see if there are any options I can try to see if nano can be put into a factory reset mode or something along those lines. If sdk manager doesnt detect it anymore what can I try? It wont start with the MicroSSD either.

Hi,

Could you execute below commands and refer to the quick start to check your host whether detect the Orin Nano?

lsusb

I’ve had this same error even after multiple tries and tried again a few days later and it installed without error.

I don’t think the Docker failure should affect you too much unless you are using docker. Try to use it without docker.

Thanks, but the issue now s that the device doest start at all. and SDK Manager can’t detect it in recovery mode either

The device is dead, as mentioned in the original post…

Hi,

Do the lsusb command show something in your host system?

Thanks

No, the device is dead

Hi,

Could you record a serial console log from boot to dead ?

To record a serial console log,
Please refer to below link

Thanks

Here is the lsusb output before and after connecting the Nano from the linux host… its the same. I dont have the type of cable you mentioned for a serial debug console, but pretty sure the device is dead.

mahesh@ombp:~$ lsusb
Bus 002 Device 002: ID 05ac:8406 Apple, Inc. Internal Memory Card Reader
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 05ac:8289 Apple, Inc. Bluetooth Host Controller
Bus 001 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 001 Device 003: ID 05ac:0262 Apple, Inc. Apple Internal Keyboard / Trackpad
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
mahesh@ombp:~$ lsusb
Bus 002 Device 002: ID 05ac:8406 Apple, Inc. Internal Memory Card Reader
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 006: ID 05ac:8289 Apple, Inc. Bluetooth Host Controller
Bus 001 Device 002: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus 001 Device 003: ID 05ac:0262 Apple, Inc. Apple Internal Keyboard / Trackpad
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

It might also just be the power brick if you’re lucky.

I’d unplug all peripherals first, in case one of those is the issue.
Inspect the board for obvious damage / scratches / burnt component. Might need to unscrew & unseat the nano module itself to look under it.

See if you can swap out the power brick for another one – The nano supports 9-19V input.

Tried another 19v Power supply, but its acting the same.