Driver doesnt seem to be running

zhoutianyi0805 · March 16, 2021, 8:12pm

I use Ubuntu + KDE 20.04. I was trying to run a script, but accidentally run shutdown now, Before I typed shutdown now, it worked absolutely fine. But after that I boot up my laptop when I type nvidia-smi, it shows me: NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.
After I typed nvidia-settings, it says



ERROR: Unable to load info from any available system


(nvidia-settings:1586): GLib-GObject-CRITICAL **: 14:09:15.689: g_object_unref: assertion 'G_IS_OBJECT (object)' failed
** Message: 14:09:15.691: PRIME: Requires offloading
** Message: 14:09:15.691: PRIME: is it supported? yes
** Message: 14:09:15.712: PRIME: Usage: /usr/bin/prime-select nvidia|intel|on-demand|query
** Message: 14:09:15.712: PRIME: on-demand mode: "1"
** Message: 14:09:15.712: PRIME: is "on-demand" mode supported? yes

dpkg -l | grep nvidia gives:

ii  libnvidia-cfg1-460:amd64                      460.39-0ubuntu0.20.04.1                     amd64        NVIDIA binary OpenGL/GLX configuration library
ii  libnvidia-common-460                          460.39-0ubuntu0.20.04.1                     all          Shared files used by the NVIDIA libraries
ii  libnvidia-compute-460:amd64                   460.39-0ubuntu0.20.04.1                     amd64        NVIDIA libcompute package
ii  libnvidia-compute-460:i386                    460.39-0ubuntu0.20.04.1                     i386         NVIDIA libcompute package
ii  libnvidia-decode-460:amd64                    460.39-0ubuntu0.20.04.1                     amd64        NVIDIA Video Decoding runtime libraries
ii  libnvidia-decode-460:i386                     460.39-0ubuntu0.20.04.1                     i386         NVIDIA Video Decoding runtime libraries
ii  libnvidia-encode-460:amd64                    460.39-0ubuntu0.20.04.1                     amd64        NVENC Video Encoding runtime library
ii  libnvidia-encode-460:i386                     460.39-0ubuntu0.20.04.1                     i386         NVENC Video Encoding runtime library
ii  libnvidia-extra-460:amd64                     460.39-0ubuntu0.20.04.1                     amd64        Extra libraries for the NVIDIA driver
ii  libnvidia-fbc1-460:amd64                      460.39-0ubuntu0.20.04.1                     amd64        NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-fbc1-460:i386                       460.39-0ubuntu0.20.04.1                     i386         NVIDIA OpenGL-based Framebuffer Capture runtime library
ii  libnvidia-gl-460:amd64                        460.39-0ubuntu0.20.04.1                     amd64        NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-gl-460:i386                         460.39-0ubuntu0.20.04.1                     i386         NVIDIA OpenGL/GLX/EGL/GLES GLVND libraries and Vulkan ICD
ii  libnvidia-ifr1-460:amd64                      460.39-0ubuntu0.20.04.1                     amd64        NVIDIA OpenGL-based Inband Frame Readback runtime library
ii  libnvidia-ifr1-460:i386                       460.39-0ubuntu0.20.04.1                     i386         NVIDIA OpenGL-based Inband Frame Readback runtime library
ii  libnvidia-ml-dev                              10.1.243-3                                  amd64        NVIDIA Management Library (NVML) development files
ii  linux-modules-nvidia-460-5.4.0-66-generic     5.4.0-66.74                                 amd64        Linux kernel nvidia modules for version 5.4.0-66
ii  linux-modules-nvidia-460-5.4.0-67-generic     5.4.0-67.75                                 amd64        Linux kernel nvidia modules for version 5.4.0-67
ii  linux-modules-nvidia-460-generic              5.4.0-67.75                                 amd64        Extra drivers for nvidia-460 for the generic flavour
ii  nvidia-compute-utils-460                      460.39-0ubuntu0.20.04.1                     amd64        NVIDIA compute utilities
ii  nvidia-cuda-dev                               10.1.243-3                                  amd64        NVIDIA CUDA development files
ii  nvidia-cuda-doc                               10.1.243-3                                  all          NVIDIA CUDA and OpenCL documentation
ii  nvidia-cuda-gdb                               10.1.243-3                                  amd64        NVIDIA CUDA Debugger (GDB)
ii  nvidia-cuda-toolkit                           10.1.243-3                                  amd64        NVIDIA CUDA development toolkit
ii  nvidia-driver-460                             460.39-0ubuntu0.20.04.1                     amd64        NVIDIA driver metapackage
ii  nvidia-kernel-common-460                      460.39-0ubuntu0.20.04.1                     amd64        Shared files used with the kernel module
ii  nvidia-kernel-source-460                      460.39-0ubuntu0.20.04.1                     amd64        NVIDIA kernel source package
ii  nvidia-modprobe                               460.32.03-0ubuntu1                          amd64        Load the NVIDIA kernel driver and create device files
ii  nvidia-opencl-dev:amd64                       10.1.243-3                                  amd64        NVIDIA OpenCL development files
ii  nvidia-prime                                  0.8.16~0.20.04.1                            all          Tools to enable NVIDIA's Prime
ii  nvidia-profiler                               10.1.243-3                                  amd64        NVIDIA Profiler for CUDA and OpenCL
ii  nvidia-settings                               460.39-0ubuntu0.20.04.1                     amd64        Tool for configuring the NVIDIA graphics driver
ii  nvidia-utils-460                              460.39-0ubuntu0.20.04.1                     amd64        NVIDIA driver support binaries
ii  nvidia-visual-profiler                        10.1.243-3                                  amd64        NVIDIA Visual Profiler for CUDA and OpenCL
ii  screen-resolution-extra                       0.18build1                                  all          Extension for the nvidia-settings control panel
ii  xserver-xorg-video-nvidia-460                 460.39-0ubuntu0.20.04.1                     amd64        NVIDIA binary Xorg driver

Also /lib/modprobe.d/nvidia-blacklist.conf doesnt exist, Secured Boot is also disabled, and the report is attached.nvidia-bug-report.log.gz (88.2 KB)
I followed this post: NVIDIA-SMI has failed because it couldn’t communicate with the NVIDIA driver after updating Ubuntu 20.04 - #4 by generix
but cmd sudo dkms remove nvidia/460.39 --all gives me:
Error! There are no instances of module: nvidia460.39 located in the DKMS tree.

sudo dkms install nvidia/460.39 -k $(uname -r) gives me Error! Could not locate dkms.conf file. File: /usr/src/nvidia-460.39/dkms.conf does not exist. Other commands listed there don’t help as well.
Im desparate, any help would be appreciated. Thanks!!

generix · March 16, 2021, 9:08pm

Please try installing the dkms sources:
sudo apt install nvidia-dkms-460
sudo apt-mark auto nvidia-dkms-460

Mart · March 16, 2021, 9:12pm

I wonder about the ic2 timeout errors:

Mar 16 09:56:16 bryant kernel: [ Mar 16 09:56:16 bryant kernel: [ Mar 16 09:56:16 bryant kernel: [ Mar 16 09:56:16 bryant kernel: [ Mar 16 09:56:17 bryant kernel: [ Mar 16 13:29:38 bryant kernel: [ Mar 16 13:29:38 bryant kernel: [ Mar 16 13:32:18 bryant kernel: [ Mar 16 13:32:18 bryant kernel: [ Mar 16 13:39:09 bryant kernel: [ Mar 16 13:39:10 bryant kernel: [ Mar 16 13:41:44 bryant kernel: [ Mar 16 13:41:44 bryant kernel: [ Mar 16 13:46:48 bryant kernel: [ Mar 16 13:50:13 bryant kernel: [ Mar 16 13:50:13 bryant kernel: [ Mar 16 13:53:56 bryant kernel: [ Mar 16 13:54:35 bryant kernel: [ Mar 16 14:00:12 bryant kernel: [ Mar 16 14:00:13 bryant kernel: [ Mar 16 14:08:50 bryant kernel: [ Mar 16 14:08:50 bryant kernel: [ Mar 16 14:34:04 bryant kernel: [ Mar 16 14:34:04 bryant kernel: [ 3.182814] nvidia-modeset: Loading NVIDIA Kernel Mode Setting Driver for UNIX platforms 460.39 Thu Jan 21 21:49:04 UTC 2021
3.227671] [drm] [nvidia-drm] [GPU ID 0x00000100] Loading driver
3.227673] [drm] Initialized nvidia-drm 0.0.0 20160202 for 0000:01:00.0 on minor 1
3.237515] nvidia-uvm: Loaded the UVM driver, major device number 510.
3.934114] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
1.127957] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
3.932674] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
1.118523] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
3.952703] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
1.118752] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
4.041849] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
1.131664] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
3.954941] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
307.502263] nvidia-settings[13137]: segfault at 200000016 ip 00007f5a9f1ed160 sp 00007ffe08ccac08 error 4 in libgobject-2.0.so.0.6400.6[7f5a9f1bf000+36000]
1.122774] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
4.048008] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
227.173004] nvidia-settings[3273]: segfault at 200000016 ip 00007f43a0c63160 sp 00007ffcbc077428 error 4 in libgobject-2.0.so.0.6400.6[7f43a0c35000+36000]
265.718361] nvidia-settings[12015]: segfault at 200000016 ip 00007fdf66b53160 sp 00007fff27776268 error 4 in libgobject-2.0.so.0.6400.6[7fdf66b25000+36000]
1.123652] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
4.059160] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
1.119612] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
3.930972] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000
1.117105] nvidia-gpu 0000:01:00.3: enabling device (0000 → 0002)
3.906401] nvidia-gpu 0000:01:00.3: i2c timeout error e0000000

But can’t tell what they are supposed to mean.

I’d try to sudo apt install --reinstall nvidia-driver-460

zhoutianyi0805 · March 16, 2021, 9:18pm

Hi, the second cmd was satisfied already, the first command gave me:

Building for 5.4.0-67-generic
Building for architecture x86_64
Building initial module for 5.4.0-67-generic
ERROR: Cannot create report: [Errno 17] File exists: '/var/crash/nvidia-dkms-460.0.crash'
Error! Application of patch disable_fstack-clash-protection_fcf-protection.patch failed.
Check /var/lib/dkms/nvidia/460.32.03/build/ for more information.
dpkg: error processing package nvidia-dkms-460 (--configure):
 installed nvidia-dkms-460 package post-installation script subprocess returned error exit status 6
Processing triggers for initramfs-tools (0.136ubuntu6.2) ...
update-initramfs: Generating /boot/initrd.img-5.4.0-67-generic
Errors were encountered while processing:
 nvidia-dkms-460
E: Sub-process /usr/bin/dpkg returned an error code (1)

zhoutianyi0805 · March 16, 2021, 9:21pm

Thanks for reply, but that doesnt work

Mart · March 16, 2021, 9:25pm

Why is version 460.32.03 being built?
You have 460.39 installed.

What does dkms status say?

zhoutianyi0805 · March 16, 2021, 9:53pm

it says nvidia, 460.32.03: added, and this is dkms.conf:

PACKAGE_NAME="nvidia"
PACKAGE_VERSION="460.32.03"
CLEAN="make clean"
BUILT_MODULE_NAME[0]="nvidia"
DEST_MODULE_LOCATION[0]="/kernel/drivers/char/drm"
PROCS_NUM=`nproc`
[ $PROCS_NUM -gt 16 ] && PROCS_NUM=16
MAKE[0]="unset ARCH; [ ! -h /usr/bin/cc ] && export CC=/usr/bin/gcc; env NV_VERBOSE=1 \
    'make' -j$PROCS_NUM NV_EXCLUDE_BUILD_MODULES='' KERNEL_UNAME=${kernelver} IGNORE_XEN_PRESENCE=1 IGNORE_CC_MISMATCH=1 SYSSRC=$kernel_source_dir LD=/usr/bin/ld.bfd modules"
BUILT_MODULE_NAME[1]="nvidia-modeset"
DEST_MODULE_LOCATION[1]="/kernel/drivers/char/drm"
BUILT_MODULE_NAME[2]="nvidia-drm"
DEST_MODULE_LOCATION[2]="/kernel/drivers/char/drm"
AUTOINSTALL="yes"
PATCH[0]="disable_fstack-clash-protection_fcf-protection.patch"
#PATCH[1]="buildfix_kernel_5.6.patch"
#PATCH_MATCH[0]="^4.[6-7]"
BUILT_MODULE_NAME[3]="nvidia-uvm"
DEST_MODULE_LOCATION[3]="/kernel/drivers/char/drm"
#PATCH[2]="buildfix_kernel_4.9_amd64_only.patch"

Mart · March 16, 2021, 9:57pm

Would have been nice if you would have shown the complete output.
As you have 460.39 installed, I’d do:

sudo dkms remove -m nvidia -v 460.32.03 -k $(uname -r)

and then
sudo dkms install -m nvidia -v 460.39 -k $(uname -r)

zhoutianyi0805 · March 16, 2021, 10:04pm

from removing 460.32.03
Error! There is no instance of nvidia 460.32.03 for kernel 5.4.0-67-generic (x86_64) located in the DKMS tree. Screenshot_20210316_170346

Mart · March 16, 2021, 10:05pm

Hrm, dkms is misbehaving!

What nvidia-* packages are in /usr/src?
What is the content of /var/lib/dkms/nvidia?

zhoutianyi0805 · March 16, 2021, 10:09pm

and 460.32.03

Mart · March 16, 2021, 10:11pm

You should be able to copy / paste the console output directly, no need for pictures.

What does apt show nvidia-dkms-460 |grep Version say?

zhoutianyi0805 · March 16, 2021, 10:11pm

WARNING: apt does not have a stable CLI interface. Use with caution in scripts.

Version: 460.32.03-0ubuntu1

Mart · March 16, 2021, 10:13pm

Please run apt update and try that command again. To see if it shows 460.39.

zhoutianyi0805 · March 16, 2021, 10:14pm

No, still 32.03

Mart · March 16, 2021, 10:15pm

Weird.

Did you try that?

zhoutianyi0805 · March 16, 2021, 10:22pm

Error! Could not locate dkms.conf file.
File: /usr/src/nvidia-460.39/dkms.conf does not exist.

Mart · March 16, 2021, 10:29pm

Ok, I’m officially out of ideas.
You have all the driver related files installed as version 460.39, but only the dkms is v. 460.32.03 from the package manager. I cannot explain that discrepancy.

I would still check if apt and dpkg may show different versions with dpkg -l |grep nvidia-dkms.

If yes, I’d install with dpkg.
If not, the only thing I can currently think of is, that your ubuntu mirror may be out of sync. Maybe try switching to a different mirror?

generix · March 17, 2021, 11:23am

Did you install cuda at any time? Might be the cuda repo interfering.

zhoutianyi0805 · March 17, 2021, 5:16pm

Yes, I have cuda 11.2, how can I uninstall it then