I cannot login into my inception account

I have an inception account and when i try to login into tells me i cant because im using my generic email sales@mufundi.com, but thats why i used to create the inception account and dont have any other email for this business, i am unsure how to login now and i need help to do so

thanks

Hello @sales134,

Someone from the Inception team should have reached out to you via email.
Let me know if this is not the case.

Hi yes they reached out, i replied however i am waiting for further communication from them

1 Like

Hi
Please help me no one has got back to me

I have reached out to the Inception team, someone should be contacting you ASAP.

Thanks for your patience.

I have exactly same problem, I can not log in to admin@juststream.live

Hi @juststream,

I have forwarded your issue to the Inception team.

Thanks for your patience while this gets looked at.