I got the device from US to India and it was not showing any output on the display when turned on. I reflashed it with nvidia sdk manager and still not working. It is making a feeble beeping sound and the led is turning off and on continuously. First I suspected the display port to hdmi adapter was the problem and tested with a new one without any luck.
Don’t rely on monitor to check board status. Use serial console port.
Okay. I have attached the minicom output here. I don’t see any errors in the log.
minicom.zip (2.4 KB)
I am not sure what does that mean you don’t see any error.
If this log is completed log, then it is an error. This board got boot failure in a very early stage.
Please make sure if this is really a complete log first as this is your first time.
I mean make sure if every time your boot got stuck in the same line in the log.
Also, capture the log since the beginning when you power on the board. Your log is not staring from beginning.
jetson-agx-orin.zip (5.4 KB)
I captured the complete log from when the device powered on. I pulled out the power cable when I saw that the serial connection is lost in minicom. I hope this is it.
Have you ever flashed the board after you got this board?
I recently reflashed it last week to see if that would fix the boot problem and also now before taking the boot log.
Please share how you reflash the board for us to review the steps.
For example, any log to indicate the flash is successful.
Which jetpack version is in use?
I followed this guide to flash now Quick Start — NVIDIA Jetson Linux Developer Guide 1 documentation. Before I flashed using nvidia sdkmanager.
Jetpack 6.0 (rev. 2)
Please also try to flash jetpack5.1.3 too.
If it fails, please RMA this device.
To flash jetpack5.1.3, It seems I have to install Ubuntu 20.04 or 18.04 as the host os. So let me try.
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Some suggestion, if you want to share a log, share the full one as text file and provide as much info as possible.
It is a actually not a good idea to just give a screenshot.
flash-log.txt (95.0 KB)
Sorry for the late response. Is this still an issue to support?
Hi @anvarnasar,
Have you tried using an older version of JetPack, like 5.1.3? You can adjust this file so that the SDK Manager recognizes your system as a different version of Ubuntu. For example, if you’re using Ubuntu 22, you can edit the /etc/os-release file to make it appear as if you’re running Ubuntu 18. Here’s how you can modify it:
NAME="Ubuntu"
VERSION="18.04.5 LTS (Bionic Beaver)"
ID=ubuntu
ID_LIKE=debian
PRETTY_NAME="Ubuntu 18.04.5 LTS"
VERSION_ID="18.04"
HOME_URL="https://www.ubuntu.com/"
SUPPORT_URL="https://help.ubuntu.com/"
BUG_REPORT_URL="https://bugs.launchpad.net/ubuntu/"
PRIVACY_POLICY_URL="https://www.ubuntu.com/legal/terms-and-policies/privacy-policy"
VERSION_CODENAME=bionic
UBUNTU_CODENAME=bionic
Make sure to back up the original file before making any changes, and revert this change once you’re done.
As for the error you’re encountering during the flashing process, I’ve seen that issue pop up occasionally. You might want to try disabling the firewall on your computer. You can do this with the following command:
sudo ufw disable
Just remember to re-enable it once the flashing is complete and before you start installing packages on the Jetson with this command:
sudo ufw enable
Let me know if that helps!
Jose Morera
Embedded Software Engineer at RidgeRun
Contact us: support@ridgerun.com
Developers wiki: https://developer.ridgerun.com
Website: www.ridgerun.com
The firewall is already inactive. Let me try after disabling it. I have purchased a new device now and the old one is still with me.