Jetson AGX orin does not restart after flashing Linux successfully

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
1

I have Jetson AGX orin system which suddenly could not restart.
It had jetpack 5.1.3 installed before
I reflashed the machine with jetpack 5.1.3 in two ways, one with SDK manager and the other using ubuntu kernel.
However, after flashing the Linux system successfully, I reset the machine to boot from eMMC but it does not restart. the fan turns fast for a minute then it stops and the PWR and HDD lights go red again. The screen does not light up at all.

Any guess what the problem could be?

My host system : Ubuntu 20.04,
I used nvidia SDK manager 2.2

2

Hi,
If the device cannot be flashed/booted, please refer to the page to get uart log from the device:
Jetson/General debug - eLinux.org
And get logs of host PC and Jetson device for reference. If you are using custom board, you can compare uart log of developer kit and custom board to get more information.
Also please check FAQs:
Jetson AGX Orin FAQ
If possible, we would suggest follow quick start in developer guide to re-flash the system:
Quick Start — NVIDIA Jetson Linux Developer Guide 1 documentation
And see if the issue still persists on a clean-flashed system.
Thanks!

4

Hi tonysalloom,

How do you flash the AGX Orin using the Ubuntu kernel? Please provide the detailed command for us to verify.

It is recommended to reflash the AGX Orin again using the SDK Manager. However, if you prefer not to reflash, please capture and provide the serial console log for further analysis.

Thanks

5

Thank you for the reply,
When using nvidia SDK manager to flash the orin, it finishes flashing the linux system successfully. However, according to the guideline, I reset the orin machine by pressing the reset button, then it should boot from the eMMC, but it does not.

6

Could you provide the guideline link for us to check?

Thanks

7

I did use the SDK manager to reflash the Orin machine, and it flashed linux system successfully. but when it starts installing jetpack runtime components, it encounters the following problem.

error locate apt
error locate apt911×529 63.9 KB

Cuda error
Cuda error999×503 69.1 KB

8

Could you export the debug error logs as demonstrated in this image?

image
image1402×350 72.3 KB

Thanks

9

this is how I did the second way of flashing:

  1. I use the nvidia SDK manager to download all component without installing them.
  2. I download everything in “/Home/nvidia/nvidia_sdk/”.
  3. Open the terminal and navigate to the folder > /Home/nvidia/nvidia_sdk/JetPack_5.1.3_Linux_JETSON_AGX_ORIN_TARGETS/Linux_for_Tegra.
  4. I run the following command in the termenal:
    udo ./tools/l4t_flash_prerequisites.sh
    sudo ./flash.sh jetson-agx-orin-devkit mmcblk0p1

`
The finall results is like this:

finish
finish1127×660 129 KB

10

Hi,

it seems like your Ubuntu is running on a virtual machine.
Our flashing method is only guaranteed to run on a physical machine.
I would also like to ask if your AGX Orin is a dev kit or a custom carrier board.

Thanks

11

Flashing the linux system on Orin machine is finished successfully, but installing the components failed, the problem is in apt, but I don’t understand why the machine does not start.

12

Try running sudo apt-get update on your host and check for any errors.

Also, are you aware if your AGX Orin is a dev kit?

13

Yes, It is dev kit provided by a Chinese company called TZTEK.

14

sudo apt-get update on the host machine has no problems

15

Yes, I exported the log file and Checked the errors
I found the following errors in installing linux, Notice : here I’m trying to install jetpack 5.1.2
17:58:05 SUMMARY: File System and OS - target_image: Install completed successfully.
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.0478 ] ERROR: failed to read rcm_state
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2931 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED1/ is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2935 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED1/ is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2938 ] ERROR: carveout /misc/carveout/aux_info@CARVEOUT_UNUSED1/ is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2941 ] ERROR: /misc/tsc_controls/tsc_locking_config is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2943 ] ERROR: /misc/tsc_controls/tsc_locking_diff_configuration is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2946 ] ERROR: /misc/tsc_controls/tsc_locking_ref_frequency_configuration is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2949 ] ERROR: /misc/tsc_controls/tsc_locking_control is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_locking_adjust_configuration is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_locking_fast_adjust_configuration is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_locking_adjust_delta_control is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_capture_control_ptx is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_capture_config_ptx is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_stscrsr is not supported
17:58:23 ERROR: Flash Jetson Linux - flash: [ 0.2953 ] ERROR: /misc/tsc_controls/tsc_locking_adjust_num_control is not supported

16

It is not a development kit. Please reach out to the vendor for support with the customized BSP.

Thanks

18

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