Jetson AGX Orin (DK) Stuck in Recovery

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Orin
,
1

I’m encountering a persistent issue while attempting to flash my Jetson AGX Orin Developer Kit with JetPack 6.1. Here’s the timeline of events:

  1. Initial Setup:
  • Previously using JetPack 5.1 successfully.
  • Upgrading to JetPack 6.1 due to compatibility with newer models.
  1. Flashing on a Virtual Machine:
  • Started the flashing process on a virtual machine (macOS running Ubuntu 20.04) using SDK Manager.
  • USB passthrough caused issues during the process when the device disconnected/reconnected, resulting in an interrupted flash. The device powered off and hasn’t turned on since. To be clear, it is recognized when plugged in via SDK Manager, and the white LED remains on the device, but no combination of instructions from here or ChatGPT provide any meaningful results: Jetson AGX Orin Developer Kit User Guide - How-to | NVIDIA Developer
  1. Recovery Attempts:
  • Tried combinations of the Reset/Recovery/Power buttons, but the device remains unresponsive. Tried when plugged in and unplugged.
  • Moved to a physical machine (Dell Latitude E5550, freshly installed Ubuntu 20.04) with new USB cables to retry.
  1. Current Behavior:
  • On the Dell machine, the device is recognized in recovery mode (lsusb shows it as an NVIDIA device).
  • Flashing via SDK Manager always halts at the flash step with the error: “The connected Jetson device is not ready for flash” (screenshot attached).

Screenshot from 2024-11-21 12-04-26
Screenshot from 2024-11-21 12-04-26806×495 64.9 KB

  • Skipping this step leads to another issue during SDK installation: “Default IP is not available. Please make sure the default IP is shown in ‘ip addr’, or use a custom IP instead.”
  1. Attempts to Resolve:

Question: How can I recover the Jetson AGX Orin (DK) from this state? Is there a way to reinitialize the device or force it to power on and complete the flashing process? Any guidance on resolving the “Default IP is not available” error would also be appreciated.

2

Hi,
If the device cannot be flashed/booted, please refer to the page to get uart log from the device:
Jetson/General debug - eLinux.org
And get logs of host PC and Jetson device for reference. If you are using custom board, you can compare uart log of developer kit and custom board to get more information.
Also please check FAQs:
Jetson AGX Orin FAQ
If possible, we would suggest follow quick start in developer guide to re-flash the system:
Quick Start — NVIDIA Jetson Linux Developer Guide 1 documentation
And see if the issue still persists on a clean-flashed system.
Thanks!

3

Hi Carol,

Coming back to this to provide an update.

So, accessing the UART is much easier said than done, especially for someone non-technical like me. I guess when you have something called “Developer Kit”, this is what you sign up for. It took me a few hours but eventually I was able to get things lined up. This was the course of action I took based on your feedback, and how I get my Orin out of recovery mode for anyone else who may encounter similar problems.

  1. I looked into the FAQ first, and noticed I had to change some standard settings with Ubuntu 20.04. After doing this, this didn’t solve the problem.

  2. I tried to do a clean install but got stuck at the flash step, just like with the SDKM.

  3. Finally, I spent some time trying to access the UART. For the longest time, I didn’t realize that both the USB-C and the Micro-USB need to be plugged in at the same time. For some strange reason, this combination of devices being plugged in resulted in the device getting flashed. I was simply trying to run the flash.sh command to get the logs to share here, but it just kept working and the device is now functioning as expected.

I have the logs, though as the problem has been resolved I wasn’t sure if they were any value to attach.

Thank you for your assistance.

4

This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.