Jetson nano won't wake up from sleep

Hi,

I’m using a Jetson Nano with a fresh install of Ubuntu 20.04.
Whenever the system goes into sleep, it never wakes up again — the screen just stays black.

I already checked the settings, and Automatic Suspend is disabled, so I don’t think it’s caused by that.
I also noticed another issue: the NVIDIA logo at the top-right corner looks stretched and broken.

Is this a known issue with Jetson Nano and Ubuntu 20.04?
How can I prevent the system from going black and not waking up?

Thanks in advance

Hi stm32h757,

Are yo using the devkit or custom board for Jetson Nano?
What’s the Jetpack version in use?

As my understanding, Jetson Nano supports 18.04(in Jetpack4.x) rather than 20.04.
How did you update Jetson Nano to Ubuntu 20.04?
Please share the result of the following commands for further check.

$ cat /etc/nv_tegra_release
$ cat /etc/nv_boot_control.conf

Hello.

Thank you for your reply.

1.Devkit or Custom Board :

I’m using the official Jetson Nano, I have used the Jetson TK1, but I’m still beginner, so I kindly ask for your patience.

I’m also using AC8265 NGW Wi-Fi card with the Jetson Nano.

2.Why I’m using Ubuntu 20.04 :

Yes, Jetson Nano supports up to Ubuntu 18.04.

However, I heard that ROS2 is not supported on 18.04.

If the version is the problem, I’m willing to roll back to 18.04.

3.How I updated Jetson Nano to Ubuntu 20.04 :

I first flashed Jetpack on Jetson Nano following official guide and below guide :

and I updated it to 20.04 following below guide :

4.Result of the command :

yjp@yjp-desktop:\~$ cat /etc/nv_tegra_release
# R32 (release), REVISION: 7.6, GCID: 38171779, BOARD: t210ref, EABI: aarch64, DATE: Tue Nov  5 07:46:14 UTC 2024
yjp@yjp-desktop:\~$ cat /etc/nv_boot_control.conf
TNSPEC 3448-400-0000-F.0-1-0-jetson-nano-qspi-sd-mmcblk0p1
COMPATIBLE_SPEC 3448-300-0000–1–jetson-nano-devkit-
TEGRA_CHIPID 0x21
TEGRA_OTA_BOOT_DEVICE /dev/mtdblock0
TEGRA_OTA_GPT_DEVICE /dev/mtdblock0

5. Things I have done to my jetson nano :

So far, I have only installed Zero-tier and mediamtx.exe.

Hello. Do I have to roll back to 18.04?

It seems the guide is from 3rd-party GitHub and we’ve not verified it.

From the result you shared, it is L4T r32.7.6 (which is part of Jetpack 4.6.6).

Could you also share the result of uname -r on your board?

Since you are using the devkit, we would suggest referring to the following instruction to use SDK manager to flash fresh Jetpack 4.6.6 to verify if there’s still wake up failed issue.
Install Jetson Software with SDK Manager — SDK Manager

Below is the result of uname -r, I will use 20.04 for some reason, and I changed Blank Screen option to Never. Thank you

K4.9 reported by uname -r should be from Ubuntu 18.04.
For Ubuntu 20.04, the kernel should be K5.4 or K5.10.

although the issue isn’t fully resolved, I’ll continue using this version for now. Kernel updates seem a bit uncertain to me, and it’s difficult to do a fresh install since I already have important project files on this system.

Even after changing the “Blank Screen” option to “Never”, the problem still persists.