Jetson Orin Nano Dev Kit stuck on boot screen

Autonomous Machines Jetson & Embedded Systems Jetson Orin Nano
1

Yesterday I connected to my Jetson Orin Nano Developer Kit running Jetpack 6.0 with NoMachine without problems. After transporting the Jetson to a separate location, it no longer connected through ethernet. I connected it to a monitor and serial port. It loads the startup screen with NVIDIA logo up to the last square and is stuck there. If I try to hit ESC or F11, the loading bar stops at its current location and never opens the settings. The last lines reported on the serial monitor are:

"
Jetson System firmware version 36.2.0-gcid-34956989 date 2023-11-30T18:35:35+00:
00
ESC to enter Setup.
F11 to enter Boot Manager Menu.
Enter to continue boot.
** WARNING: Test Key is used. **

▒▒
ASSERT [VariableStandaloneMm] /out/nvidia/optee.t234-uefi/StandaloneMmOptee_RELEASE/edk2/MdeModulePkg/Universal/Variable/RuntimeDxe/Variable.c(3259): !(((INTN)(RETURN_STATUS)(Status)) < 0)
"

I have the entire logs as well. The same thing happens when I remove the sd card. I also tried reflashing it following the instructions in this link after looking at other forum posts: Jetson Orin Nano Developer Kit Getting Started | NVIDIA Developer, including checking that it has the correct firmware but this did not fix it.
I have seen other suggestions include reflashing the Nano using SDK Manager. I unfortunately do not have access to an Ubuntu PC, so I don’t believe this is an option. I have flashed it successfully before using the link above so I am not sure what has changed. I do not believe the Jetson experienced any trauma during the transportation that could cause this sudden change in behavior.
This is for an upcoming competition and the Nano is our only computer, so I would really appreciate some suggestions.

3

Hi alexandria.joli,

It seems you boot failed and stuck in UEFI.
R36.2 is a Developer Preview release so that it may be unstable with unexpected behavior.
We would suggest getting an Ubuntu host PC to reflash the board to JP6.0GA (R36.3.0).

Could you also try using SD card image of R36.3.0?

4

Is it possible to do this on a Windows laptop? I doubt that I can find one in time for the competition.

I will be happy to try that, but I am struggling to find how to do it. I found this link, Flashing Support — NVIDIA Jetson Linux Developer Guide 1 documentation, when searching for an image of R36.3.0. I see that it has script to run in Linux. Is there a tutorial for Windows?

I also notice that this link mentions it works for the P3767-0005 module of the developer kit. How do I know if I have the right one? I do not see those numbers on the box or board.

5

I believe I should also add that I have tried using SDKManager in the past when I was first flashing this Jetson on an Ubuntu PC but it kept failing. I followed all instructions but could not find a solution for the error. Unfortunately this was too long ago that I do not remember the errors I received.

6

Looking into JP6.0GA (R36.3.0), I believe it is the download at this link: JetPack SDK 6.0 | NVIDIA Developer. I downloaded the version for the SD Card Image Method, extracted the sd-blob.img, and used Balena Etcher to get it onto the sd card. I added it to the card slot, connected it to a monitor, and powered the Nano on. It has the same boot issues still. The firmware is still listed as 36.2.0 on the bootup screen

7

We would suggest using a x86 Ubuntu as host PC, but you can still try running VM on Windows.
Please just confirm the USB connection is stable.

Bootloader is on QSPI inside the module rather than SD card so that you need to use SDK Manager to flash command to update the board.

9

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