Jetson Orin Nano Super - No DisplayPort Signal on First Boot

Robotics & Edge Computing Jetson Systems Jetson Orin Nano
1

Hello NVIDIA Community,

I just received my Jetson Orin Nano Super Developer Kit (8GB) and I’m unable to get any display output. I need help troubleshooting this issue.

**Hardware Setup:**

- Jetson Orin Nano Super Developer Kit (8GB)

- M.2 NVMe SSD installed on the back of the board (empty/not flashed yet)

- DisplayPort cable connected to monitor

- Power LED is ON (green)

- Power supply connected and working

**Problem:**

- No signal detected on monitor via DisplayPort

- Tried multiple DisplayPort cables

- same result - Tried different monitors

- same result - Not even getting NVIDIA logo/splash screen on boot

**What I’ve Tried:**

- Verified power LED is green and on

- Checked DisplayPort cable connections

- Tested with different monitors

- The SSD is properly seated in the M.2 slot

**Questions:**

1. Does the Jetson Orin Nano Super require JetPack to be flashed to the SSD before it will show any display output, including the UEFI/boot logo?

2. Should I see at least the NVIDIA splash screen even with an empty SSD?

3. Is it normal to have no display output before flashing JetPack via SDK Manager?

4. Could this be a hardware defect, or do I need to flash the firmware first using SDK Manager from a host PC?

**My Environment:**

- Host PC: Windows (planning to use Ubuntu live USB for SDK Manager)

- No access to native Ubuntu machine yet

Any guidance would be greatly appreciated. Is this expected behavior for an unflashed unit, or should I be concerned about a hardware issue?

Thank you in advance for your help!

2

*** Please note that this reply is generated by LLM automatically ***

I’d be happy to help you troubleshoot the issue with your Jetson Orin Nano Super Developer Kit 8GB.

Summary of the issue:

You’ve received your Jetson Orin Nano Super Developer Kit 8GB, but you’re unable to get any display output. You’ve tried multiple DisplayPort cables and different monitors, but still, no signal is detected.

Analysis:

Based on the information provided, it’s likely that the issue is related to the fact that the SSD is empty and not flashed with JetPack. Here are some points to consider:

  1. Does the Jetson Orin Nano Super require JetPack to be flashed to the SSD before it will show any display output, including the UEFI/boot logo?

Yes, the Jetson Orin Nano Super requires JetPack to be flashed to the SSD before it will show any display output, including the UEFI/boot logo. The UEFI firmware is stored on the SSD, and it needs to be flashed with JetPack to enable the display output.

  1. Should I see at least the NVIDIA splash screen even with an empty SSD?

No, you should not see the NVIDIA splash screen with an empty SSD. The splash screen is part of the UEFI firmware, which is stored on the SSD. If the SSD is empty, the UEFI firmware will not be loaded, and you will not see the splash screen.

  1. Is it normal to have no display output before flashing JetPack via SDK Manager?

Yes, it is normal to have no display output before flashing JetPack via SDK Manager. The Jetson Orin Nano Super requires JetPack to be flashed to the SSD to enable the display output.

  1. Could this be a hardware defect or do I need to flash the firmware first using SDK Manager from a host PC?

It’s unlikely that this is a hardware defect. The fact that you’ve tried multiple DisplayPort cables and different monitors suggests that the issue is related to the software or firmware. You need to flash the firmware using SDK Manager from a host PC to enable the display output.

Recommendations:

  1. Flash the SSD with JetPack using SDK Manager from a host PC. This will enable the display output and allow you to see the UEFI/boot logo.
  2. Verify that the SSD is properly seated in the M2 slot and that the power LED is green and on.
  3. Try using a different SSD or a different M2 slot to rule out any issues with the SSD or the M2 slot.

Comparison with other Jetson Orin models:

The behavior you’re experiencing is similar to what you would expect with other Jetson Orin models, such as the Jetson Orin NX. These models also require JetPack to be flashed to the SSD before they will show any display output.

Conclusion:

In conclusion, the issue you’re experiencing is likely related to the fact that the SSD is empty and not flashed with JetPack. You need to flash the firmware using SDK Manager from a host PC to enable the display output. If you’re still experiencing issues after flashing the firmware, you may want to try using a different SSD or a different M2 slot to rule out any issues with the SSD or the M2 slot.

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5

Is this still an issue to support? Any result can be shared?

6

Hi,

We suggest to use native ubuntu and install sdk manager to full flash your device.

Thanks