Jetson Stuck Flashing Jetpack 7.2

I have a Jetson Orin Nano and it had a 6.3 Jetpack firmware. I followed the quick start guide Quick Start Guide — Jetson Orin Nano Developer Kit - User Guide and checked that the firware was above 36.x and it was. So I downloaded the Jetson ISO (r39.2), flashed it to a usb, and selected install Jetson ISO r39.2.0 from the boot manager. It starts to install, but then always gets stuck at this process and never seems to progress

And now I can’t get it to even boot up to the old firmware. Is there a way to reset the Jetson back to the old firmware and then re-flash it with the 7.2 Jetpack? Or how can I successfully flash the Jetson ISO r39?

— 🤖 This is an automated AI response. I’m here to help, but please verify important details! —

To address the issue of your Jetson Orin Nano getting stuck during the flashing process of JetPack 7.2 and failing to boot up to the old firmware, you should follow a series of steps to recover and successfully update your device.

  1. Recovery Mode: First, try to put your Jetson Orin Nano into recovery mode. This usually involves pressing and holding the Force Recovery button while powering on the device. The exact procedure might vary, so refer to the official NVIDIA documentation or the Quick Start Guide for specific instructions related to your device.

  2. Flash with SDK Manager: Instead of using the ISO directly for flashing, use the NVIDIA SDK Manager. This tool is designed to handle the flashing process more robustly and can provide more detailed feedback during the process. Ensure you have the latest version of SDK Manager and follow its instructions to flash your Jetson Orin Nano with JetPack 7.2.

  3. QSPI Update: If your device’s QSPI (Quad SPI) memory needs an update for compatibility with JetPack 7.2, the SDK Manager should handle this automatically. However, if you encounter issues, you might need to manually update the QSPI using specific commands or tools provided by NVIDIA. Refer to the official documentation for the correct procedure.

  4. Bootloader Update: Ensure that your bootloader is compatible with JetPack 7.2. The SDK Manager typically updates the bootloader as part of the flashing process, but if you’re experiencing issues, you might need to manually update it.

  5. Reset to Old Firmware: If you need to reset your Jetson Orin Nano back to its old firmware (in this case, JetPack 6.3), you would typically use the SDK Manager to reflash the device with the older version. However, this might require you to first recover your device to a state where it can be flashed again.

  6. Successful Flashing of JetPack 7.2: Once you’ve recovered your device and ensured it’s in a state ready for flashing, use the SDK Manager to flash JetPack 7.2. Make sure your host machine meets all the requirements for flashing, including having the necessary USB ports, a compatible operating system, and sufficient disk space.

Remember, the key to successfully flashing your Jetson Orin Nano is to follow the official NVIDIA guidelines and use the SDK Manager for the flashing process. If you continue to encounter issues, consulting the NVIDIA forums or contacting NVIDIA support might provide more tailored advice for your specific situation.

Important Note: Always ensure you’re using the correct and compatible versions of software and tools for your specific hardware (Jetson Orin Nano) to avoid compatibility issues. The provided context and NVIDIA documentation should be your primary guides for troubleshooting and resolving flashing issues.

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Hi,

As indicated in the log, connect the cable to the Orin Nano’s USB Type-C port.
If you are using Ubuntu host, you can check the connection with:

ls /dev/ttyACM*

Then use a tool such as minicom to access the device and configure the user settings.

Thanks

I am on Ubuntu 26. Does the sdk not work with this distro? On the quick start guide I am confused why it didn’t mention anything about the sdkmanager. I thought it was not used anymore.

Suggest to use Ubuntu 24.04.
You can refer to Base SDKs Host Operating System Compatibility Matrix from SDK Manager | NVIDIA Developer