Jetson TX2 after successful flashing TX2 device getting lost

Hi,

We are working with Jetson TX2 board with Ubuntu 18.04 Host. First TX2 was setup in recovery mode and then followed the SDK manager's step1 2 and 3. At the end of successful flashing it errors out as device not detected (with refresh option).  Attached the log file. Could you please help us to figure out the issue. 

After flashing tried with power cycle of TX2 to board to bootup (with separate monitor and keyboard but both are not getting connected with TX2). Also tried the same steps in multiple times with Host restart but the issue remains the same.

Thanks
SDKM_logs_JetPack_4.6.6_Linux_for_Jetson_TX2_2025-01-18_17-13-31.zip (218.8 KB)

Looks like flash is done.

Please enable uart console log to check the log from TX2 side.

Hi,

Followed your steps and now stuck with login issue. Checked & followed Chatgpt steps but the issue remains the same.

Now the problem is once TX2 start booting up it hangs at login step. At this moment whatever we enter through keyboard is not getting accepted. Tried with default login as ubuntu, but no success. It stuck at the login prompt itself. Uploaded the login screen messages.

Could you please help us out.

Thanks & Regard
TX2_login.txt (2.5 KB)

Just to clarify. I am just asking you to dump log. I didn’t give you any magic to resolve anything yet. Don’t expect issue would just resolve by dumping out a log.

Are you trying to type the keyboard on the host PC or you are talking about a USB keyboard on your Jetson?

Also, there is not default user on Jetpack. The login prompt user name/ password are all set by you. Did you remember to set that thing when flashing the board? Or that thing never happened?

Hi,

At the very first login, entered the credentials that were set during flashing. Since it was not working tried with some others. Keyboard connected to TX2 is not getting power. Entering login through Host PC keyboard only. Still facing the same issue of stuck at login phase.

Thanks & regards

  1. Are you using a custom board or NV devkit? Or you are not sure about what does my question mean here?

  2. Are you talking about even using “enter” on the console won’t give any response to you? If so, then I think your UART serial console setting has problem there. Please review if the wiring is correct.

Checked the serial cable, its matching as
Jetson TX2 J21 Pin 8 (UART 1 TXD) → Cable RXD (White Wire)
Jetson TX2 J21 Pin 10 (UART 1 RXD) → Cable TXD (Green Wire)
Jetson TX2 J21 Pin 9 (GND) → Cable GND (Black Wire)

Verified the minicom setting: 115200 8N1, software control, no hardware control. and ttyUSB0

  1. Using TX2 Developer Kit
  2. Yes, on the console when it prompts
    ubuntu login: whatever key entry at this point is not at all working. It hangs forever here.
    Attached the latest log file here.
    log.txt (34.4 KB)

Could you explain what did you do in these hours that it seems the situation is even worse?

For example, 5 hours ago your log looks like this.

Ubuntu 18.04.6 LTS ubuntu ttyS0
ubuntu login:

There is a login prompt above waiting for you to use.

And now your “log.txt” gave us even that prompt is gone.

Hi,

Sorry for the inconvenience, yesterday I forgot to do the pipe command to log file, So manually copied the log through mouse selection. By mistake the last two lines that you were mentioning were missed. Even now the status remains the same.

Thanks & Regards

So if you click enter, then “ubuntu login” won’t tell anything like login failed? It just gave no response?

Hi,

Yes, after this prompt whatever I enter (ESC key or enter key or user name, password) it doesn’t respond. Now entering credentials through Host PC keyboard, still Keyboard & monitor connected to TX2 are still blank.

The UART console has no special software for it. If it cannot work, I would only expect a hardware broken (cable/ pin) .

You could also interrupt in other part of boot stage too and see if your UART console can work or not. For example, below U-boot stage ("Hit any key bot stop autoboot: "). But I guess it would still fail on your side.

I

Hi,

Tried multiple times, at the time of auto boot prompt (it counts like 3 2 1), hitting any key doesn’t do any difference. It still proceeds further and end at the login prompt.

Is there any checkpoints to validate the board is fine.

No, there is no any checkpoint. You could cross check if you have multiple boards.

Is it possible that, anyone from support team could join through anydesk to our setup.

No, not possible. We don’t do such thing here.

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