reComputer J1010 (P3448 Kit) Boot Failur

I am writing to report an issue with my reComputer J1010 (P3448 kit). The device is not booting up.
Could you please provide guidance on further troubleshooting steps or advise on the repair process?

You can refer to Debug tips when you hit any issue (fail to boot/ keep reboot …etc) - Jetson & Embedded Systems / Jetson Nano - NVIDIA Developer Forums to debug it by yourself.
But still suggest to contact with reComputer team to get the support.