Request for Assistance: Frequent GPU Crash in Unreal Engine 5.3.2

Gaming and Visualization Technologies DLSS
1

Hi everyone,

I am encountering a recurring issue with Unreal Engine 5.3.2 that has persisted for several weeks. The editor frequently crashes with a “GPU Crash dump triggered” error. This happens in various situations in play mode or not , it’s happening most of the time when I interact with the UI of the editor such as:

  • Opening the output log
  • Selecting dropdown menus in the editor
  • Navigating through different levels or menu

Here is the key information:

  • Engine Version: Unreal Engine 5.3.2
  • GPU: NVIDIA (latest drivers installed)
  • DLSS: Latest version installed
  • Error Details:
    The crash log often shows DXGI_ERROR_DEVICE_REMOVED with the following details:
    DXGI_ERROR_DEVICE_REMOVED with Reason: 887A002B
    • Aftermath Status: DmaFault
    • Breadcrumb and PageFault data are empty.
    • GPU memory info:
      • Budget: 23374.00 MB
      • Used: 11351.34 MB

Here are some excerpts from the crash report :

[Y:\_stage\plugin\Plugins\Streamline\HostProject\Plugins\Streamline\Source\StreamlineD3D12RHI\Private\StreamlineD3D12RHI.cpp:459]
sl_dlss_g
sl_dlss_g
sl_dlss_g
sl_dlss_g
sl_interposer!sl::interposer::DXGISwapChain::Present'::2'::<lambda_1>::operator()() [C:\yE9waPmFN\0\streamline\sdk\source\core\sl.interposer\dxgi\dxgiSwapchain.cpp:247]
sl_interposer!sl::interposer::DXGISwapChain::Present() [C:\yE9waPmFN\0\streamline\sdk\source\core\sl.interposer\dxgi\dxgiSwapchain.cpp:274]
UnrealEditor_D3D12RHI

I have already ensured:

  • My GPU drivers are up-to-date (latest NVIDIA drivers).
  • The latest version of DLSS is installed.

Despite these measures, the issue persists.

Has anyone encountered a similar problem or have insights into resolving this?

I would greatly appreciate any suggestions or guidance to fix this issue.

Thank you for your help!

Best regards,
Daniel

2

Hi @osf,

DXGI_ERROR_DEVICE_REMOVED with Reason: 887A002B

is probably in the Top 10 of issues happening when working on UE. There can be a ton of reasons for this, but good starting points (beside driver updates, which you already did, good!) are:

  • Thermal issues: Make sure your GPU is not overheating. Check Temps and see if those are higher than recommended/nominal
  • Make sure your GPU is still up to the task of running your project in UE. You did not state which GPU you have, but with 24GB memory I assume 4090?
  • Do you have a good enough PSU? Not just enough Wattage, but also being able to deliver peak power to the GPU. In case of 4090 you will need peak power of 600W through three PCIe connectors (or a dedicated 12VHPWR connector). Not every PSU can do that.
  • See if any other Windows tasks are using GPU. Multi-Monitor can cause too much load in extreme conditions, A lot of open windows/browsers etc.

Hope that helps!