SDK Manager - Could not load the NVIDIA SDK details (Step 2)

Autonomous Machines Jetson & Embedded Systems Jetson AGX Xavier
1

Hi,

I’m getting an error when starting step 2 in the NVIDIA SDK Manager. It says:
“Oops! Could not load the NVIDIA SDK details. Failed to get configuration file from the server. Please check your network connectivity.”

I’m trying to install Jetpack 4.6 (rev.1) on a Jetson AGX Xavier.

SDK Manager details:
Version: 1.6.1.8175
Electron: 7.1.2
Chrome: 78.0.3904.113
Node.js: 12.8.1
OS: Ubuntu 18.04.5 LTS

I have attached the logs to this topic.
sdkm-2021-09-29-11-26-03.log (25.3 KB)

The issue seems to be located here:

11:26:42.997 - info: start to download https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6/JETPACK_46_b194/sdkml3_jetpack_l4t_46_ga_r1.json
11:26:42.998 - info: EulaFolder:  /opt/nvidia/sdkmanager/Eula/
11:27:43.025 - error: initializeGroups error: Could not load components list. Error:  devzone get download url failed with error: TimeoutError: Timeout awaiting 'request' for 60000ms.
11:27:43.031 - info: initializeGroups ended with failure. Duration:  00:01:00
11:27:43.031 - info: Event: Step3 load complete: failed

When I use Firefox to access the URL (https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.6/JETPACK_46_b194/sdkml3_jetpack_l4t_46_ga_r1.json), I can perfectly access the file. So I don’t know why it’s giving a timeout error.

Thanks in advance.

Kind regards,
Jérémy

2

Just a small update on this. I tried to use the SDK Manager on a different network and it worked. Seems like something is being blocked by our corporate network, although I’m not sure what. Are any specific ports being used for downloading the data?

4

Hi Jeremy,

As far as I understand, there is no such specific ports.