Problem with SDK Manager - Could not load NVIDIA SDK Details

Robotics & Edge Computing Jetson Systems Jetson TX2
1

Hi
I downloaded the SDK Manager but when I got to Step 2. this error shows up;
Oops! Could not load NVIDIA SDK Details. Fail to get configuration file from server. please check your network connectivity.

My network is fine. my location is in Malaysia if that is helpful…

UPDATE:[u][/u]
Just addedthe zip file as requested
nvsdkm.zip (1010 KB)

2

Hi rosini,

Can you please zip and attach the ~/.nvsdkm/ directory to this thread, so that we could have more logs for investigation?

3

Same issue from Singapore as well with perfect internet connection
nvsdk.zip (813 KB)

4

I am facing this issue when i am trying to update to Jetpack 4.2.2

5

Hi rosini, jaiganesh.kesavaram,

Can you please check if you can manually download the https://developer.nvidia.com/assets/embedded/secure/tools/files/jetpack-sdks/jetpack-4.2.2/JETPACK_422_b21/sdkml3_jetpack_l4t_422.json file in a web browser?

6

I have the same issue, and it says:
“You are trying to access content which is under NDA , please login with your developer site credentials If you still have problems and you believe you should have access- please contact kvadrevu@nvidia.com for further information.”
However I am logged in

7

Hi elias.bjorne,

Thanks, We’ll check this issue and get you back.

8

I have the same problem.
SDKM_logs_2019-08-27_10-57-48.zip (2.93 KB)

9

This should be fixed now. Can someone please try downloading the SDKM and report back any issues?

Thanks,
Tom

10

TomK@NVIDIA

It’s working now! Thx

11

Thanks @rosini

12

Thanks for solving this problem quickly! You guys are the best.

13

Team, I am still getting the same issue in step 02 installation.
“Could not load the NVIDIA SDK details. Failed to get configuration file from the server. Please check your network connectivity.”
Tried downloading Jetpack 4.3 or 4.4 for Tx2

1 Like
14

Hi sreenivasan,

Please open a new topic for your issue. Thanks

15

I can’t download this file manually.

Failed to ssl_handshake: handshake failed

16

The error seems to relate to your environment settings. I’m not able to reproduce but How to Fix “SSL Handshake Failed” & "Cloudflare 525" Error gives some suggestions. Perhaps you could try and see if it works.

17

It seems to be that the download website had been walled by GFW,I can access the download website with proxy software.Is there any way better?

18

I’m reporting the issue internally for further investigation, will update here once there is any progress.

19

Hi rosini, I have the same problem , how did you sovle that?

20

Hi Tom, I have the same question, what should I do to solve it?