My apologies if this isn’t the correct forum to post this topic (I Googled to see if there was a dedicated Quadro forum and found my way to this board), but I’m looking to troubleshoot a strange error I’m getting using Photoshop while running my Quadro K5000.
I’m a longtime user of Photoshop, currently running Photoshop CC 2014 on a Mac Pro (mid 2010, 2x2.66 GHz 6-Core Intel Xeon with 64 GB RAM and an NVIDIA Quadro K5000 graphics card) running OS X El Capitan v10.11.3. I also do all of my work off of SSD drives (and use SSD drives as my scratch disks).
I recently updated to El Capitan v10.11.3 and also then updated my CUDA driver (to Version 7.5.25) and my Nvidia Web Driver (to v346.03.05f01).
Since then, I’ve been running into a strange bug while using the paintbrush tool. I’ll do my best to describe it – when I’m painting on an existing layer, I get a strange series of pixellated lines and squares as I paint – and when I use the brush to ‘cover’ these squares, they disappear. When I resize, these squares and lines disappear (they do not appear to be part of my actual file, but they make it impossible, obviously, to work using the painting tools).
I’ve posted a quick video I shot with my iPhone off the screen showing the issue I’m having:
Would really appreciate any troubleshooting ideas anyone might have (or, if this needs to be reposted in a different forum, please help point me in the right direction). I’d love to get in touch with Nvidia about the issue as well, but there doesn’t seem to be a decent email address on the site for support.
Thanks so much for reading and hope all is well!