The-update-of-sensor-status-of-vst-is-not-instant

Hi

As we tested VST and found the “Sensor Status” of Dashboard did not update instantly as a live camera disconnected. Unless run “Sacn sensors” or “Live streams” function to get the update of the “Sensor Status” of the camera.

Is there a way to adjust the delay?

Thank you,

I will check and feedback later.

Hi

Is there any update?

We found there are two types camera might get different “Sensor Status” and “Sensor Recoding Status” of Dashboard

  1. camera is onvif and VST can auto detect it successfully

  2. camera is manually added to VST through RTSP device of “Add device manually” of Sensor Management

Here are our test updates.

Due to our customer still manually added camera on VST, could you help on camera could not be reconnected back after 15 mins. Since it’s a important function of NVR.

camera VST auto
detect ok
Sensor Status Sensor Recording
Status
Sensor Status after disconnected
within 3 mins
Sensor Recording
Status
disconnected
within 3 mins
Sensor Status after disconnected
over 15 mins
Sensor Recording
Status
disconnectedover 15 mins

onvif V V recording V recording V
(need to run “Live streams” function) recording
(need to run “Live streams” function)
RTSP manaully added V recording V recording error
(Stop VST service might help) error
(Stop VST service might help)

Thank you,

camera VST auto
detect ok
Sensor Status Sensor Recording
Status
Sensor Status after disconnected
within 3 mins
Sensor Recording
Status
disconnected
within 3 mins
Sensor Status after disconnected
over 15 mins
Sensor Recording
Status
disconnectedover 15 mins
onvif V V recording V recording V
(need to run “Live streams” function)
recording
(need to run “Live streams” function)
RTSP manaully added V recording V recording error
(Stop VST service might help)
error
(Stop VST service might help)

resent the table.

Hi

Is there any update?

Thank you,