I think the laptop GPU has insufficient VRAM.
IIRC in a previous post, someone stated that VRAM usage can go up to 12 GB even with commenting out certain models
Perhaps the execution of riva_init.sh has failed with error, thats why the riva_start.sh didn’t work,
I will check the error that has occurred at riva_init.sh with the team, just a guess might be due to GPU memory, but will confirm the cause of the error shortly,
Just a quick try in meantime,
Run bash riva_clean.sh
In the config.sh, we have two ASR models, can we try with only one of them and check if it works, by commenting one of the model with # as higlighted in screenshot below