Unable to download GDPR agreements and EULA

Omniverse General Discussion
1

Hello everyone. I am trying to install Nvidia Omniverse, but after entering the user, and logging into the web page, the error appears:

Unable to download GDPR agreements and EULA. You may need to inspect your internet connection and restart the launcher.

Searching the internet I found the following link:

https://docs.omniverse.nvidia.com/prod_launcher/prod_launcher/firewalls.html

https://login.nvidia.com
https://api.launcher.omniverse.nvidia.com
https://data.launcher.omniverse.nvidia.com
https://gdpr.launcher.omniverse.nvidia.com
https://install.launcher.omniverse.nvidia.com
https://messages.launcher.omniverse.nvidia.com
https://index.launcher.omniverse.nvidia.com/

I’ve tried every link, and they all seem to give some sort of error.

I don’t use firewall or proxy.
Disabling windows firewall doesn’t work either

I have seen how other users on youtube install the Nvidia Omniverse without any problems.

I don’t know what I could be doing wrong. I appreciate any information
Greetings!

2

Thanks for reporting this, @oficinaorbitel ! The issue is very likely not on your side…we are investigating now and I will update here asap.

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Cheers,
Edmar

P.S. The Omniverse documentation site has more info and links to all tutorial videos (under the “Learning and Feedback” category on left nav bar): Omniverse Platform Overview — Omniverse Developer documentation

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PLEASE NOTE: If you are reporting a bug/issue, please provide OS, GPU, GPU Driver, the version of the app, and full log file (if applicable). For crashes, please zip and provide a link to your logs → C:\Users\ [YOUR NAME] \ .nvidia-omniverse\logs

3

This has been resolved…please let us know if you still have this issue. Thank you again!

4

Hello, also have same problem… “Unable to download GDPR agreements and EULA. You may need to inspect your internet connection and restart the launcher.”

OS Win10, no firewall, no proxy.
GPU Nvidia RTX3070
Drivers 512.95

5

I have the same issue at the moment.

1 Like
6

FIXED IT

I had the same problem. Fixed it by changing time-zone of my computer from (GMT+5:30) to (GMT-12). Then RESTARTED my computer. Launched the Omniverse Launcher and it worked!