Unable to flash Jetson AGX Xavier

Robotics & Edge Computing Jetson & Embedded Systems Jetson AGX Xavier
1

Hi, I tried to setup jetson AGX Xavier with 18.04.6. Ushing NVIDIA SDK. I get the following errors:

ERROR: Flash Jetson AGX Xavier flash: Error: Return value 4
ERROR: Flash Jetson AGX Xavier flash: Error: Reading board information failed.
ERROR: Flash Jetson AGX Xavier flash: command terminated with error

This is my first time playing with Jetson. Rookie. Please help.

Thanks!

2

Please help to provide the full log from SDK manager. Thanks

4

Hi. Same problem here.

Full error message:

[...]
11:42:58 INFO: Flash Jetson AGX Xavier - flash: [ 3.9363 ] Boot Rom communication
11:42:58 INFO: Flash Jetson AGX Xavier - flash: [ 3.9388 ] tegrarcm_v2 --chip 0x19 0 --rcm rcm_list_signed.xml
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 3.9400 ] BootRom is not running
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 9.0683 ]
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 10.0723 ] tegrarcm_v2 --isapplet
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 10.1028 ]
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 10.1058 ] tegrarcm_v2 --ismb2
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 10.1072 ] MB2 Applet version 01.00.0000
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 10.1504 ]
11:42:59 INFO: Flash Jetson AGX Xavier - flash: [ 10.1533 ] tegrarcm_v2 --ismb2
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.1546 ] MB2 Applet version 01.00.0000
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.2427 ]
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.2461 ] Retrieving board information
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.2498 ] tegrarcm_v2 --oem platformdetails chip chip_info.bin
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.2514 ] MB2 Applet version 01.00.0000
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3446 ] Saved platform info in chip_info.bin
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3491 ] Chip minor revision: 2
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3495 ] Bootrom revision: 0xf
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3498 ] Ram code: 0x2
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3501 ] Chip sku: 0xd0
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3502 ] Chip Sample: non es
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3507 ]
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3510 ] Retrieving EEPROM data
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3511 ] tegrarcm_v2 --oem platformdetails eeprom cvb /home/localadmin/working/NVIDIA_Vanilla/JetPack_4.6.2_Linux_JETSON_AGX_XAVIER_TARGETS/Linux_for_Tegra/bootloader/bbd.bin
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.3527 ] MB2 Applet version 01.00.0000
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.4289 ] 000000003626070d: E> I2C: slave not found in slaves.
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.4842 ]
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.4842 ]
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.4881 ] tegradevflash_v2 --oem platformdetails eeprom cvb /home/localadmin/working/NVIDIA_Vanilla/JetPack_4.6.2_Linux_JETSON_AGX_XAVIER_TARGETS/Linux_for_Tegra/bootloader/bbd.bin
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.4906 ] CPU Bootloader is not running on device.
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ 10.5228 ]
11:43:00 ERROR: Flash Jetson AGX Xavier - flash: Error: Return value 4
11:43:00 INFO: Flash Jetson AGX Xavier - flash: Command tegradevflash_v2 --oem platformdetails eeprom cvb /home/localadmin/working/NVIDIA_Vanilla/JetPack_4.6.2_Linux_JETSON_AGX_XAVIER_TARGETS/Linux_for_Tegra/bootloader/bbd.bin
11:43:00 ERROR: Flash Jetson AGX Xavier - flash: --- Error: Reading board information failed.
11:43:00 ERROR: Flash Jetson AGX Xavier - flash: *** ERROR: Parsing boardid failed
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ Component Install Finished with Error ]
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [host] [ 676.00 KB used. Disk Avail: 53.20 GB ]
11:43:00 INFO: Flash Jetson AGX Xavier - flash: [ NV_L4T_FLASH_XAVIER_WITH_OS_IMAGE_COMP Install took 11s ]
11:43:00 ERROR: Flash Jetson AGX Xavier - flash: command terminated with error
11:43:00 SUMMARY: Flash Jetson AGX Xavier - flash: First Error: Installation failed.

Host is an Ubuntu 18.04.6 LTS (no VM).

Device was bought at Auvidea (product: X221-AI-AGX32-128GB). Unfortunately the recommended flashing process from their homepage failed with the same error “CPU Bootloader is not running on device”.

So my guess was to repartition the NVMe and reflash with vanilla/unmodified JetPack 4.6.
I tried to install on NVMe. Which shows me around 50 to 60 GBs left (size is 128GB). So I guess there is already software installed on it but it doesn’t boot.

Steps to reproduce:

  • sdkmanager started
  • Jetson AGX Xavier and JetPack 4.6.2 chosen
  • password set
  • Manual setup and Pre-Config chosen
  • username and password set
  • Storage device set to NVMe

You find the full information in the attached zip file.

Thanks in advance.

All the best,
Stefan

SDKM_logs_JetPack_4.6.2_Linux_for_Jetson_AGX_Xavier_modules_2022-05-25_11-42-05.zip (98.5 KB)

5

Hi stefan.h,

Just a suggestion, do not always think other guys’ error is same as your own.

SDKM is a quite large tool which has lots of part to install. Sometimes it is on host side and sometimes it is on device side. Any crash from each of them will lead to error. And you may think your errors are “same” but turns out not at all.

Every error here is case by case. Better clarifying the scenario of your case or compare the error log from others with your own log.

Please help to open your own topic.

Thanks

6

Hi kayccc,

thanks for your response. I opened a new topic here: JetPack 4.6.2: Flashing fails on X221-AI-AGX32-128GB (auvidea.eu)

All the best,
Stefan

7

Hi,

Sorry for late communication. My issue was with 3rd party drivers and has been resolved by the manufacturer,

Thanks!

9

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