UnAuthorized user access denied

Autonomous Vehicles DRIVE AGX Orin DRIVE AGX Orin General
,
1

Please provide the following info (tick the boxes after creating this topic):
Software Version
DRIVE OS 6.0.10.0
[*] DRIVE OS 6.0.8.1
DRIVE OS 6.0.6
DRIVE OS 6.0.5
DRIVE OS 6.0.4 (rev. 1)
DRIVE OS 6.0.4 SDK
other

Target Operating System
Linux
QNX
other

Hardware Platform
[*] DRIVE AGX Orin Developer Kit (940-63710-0010-300)
DRIVE AGX Orin Developer Kit (940-63710-0010-200)
DRIVE AGX Orin Developer Kit (940-63710-0010-100)
DRIVE AGX Orin Developer Kit (940-63710-0010-D00)
DRIVE AGX Orin Developer Kit (940-63710-0010-C00)
DRIVE AGX Orin Developer Kit (not sure its number)
other

SDK Manager Version
2.1.0
[*] other

Host Machine Version
[*] native Ubuntu Linux 20.04 Host installed with SDK Manager
native Ubuntu Linux 20.04 Host installed with DRIVE OS Docker Containers
native Ubuntu Linux 18.04 Host installed with DRIVE OS Docker Containers
other

Issue Description
sudo docker login nvcr.io
Username: $oauthtoken
Password:
Error response from daemon: Get “https://nvcr.io/v2/”: unauthorized:
user@eleclabpc:~/NV$

though password is correct , api-key still I was not able to through .
Earlier I did able to install everything , same Ubuntu machine is formatted now and seeing the issue.

Error String
< Please provide just the error messages here >

Logs
Provide logs in text box instead of image

Please paste the complete application log here. If there are multiple logs, please use multiple text box

2

Pls provide your suggestions or something your NGC portal is down ? , I am blocked now

3

Dear @sudarsanarao.makupalli.yg ,
Could you try generating key again? Please see Set Up Docker and NVIDIA GPU Cloud Access | NVIDIA Docs

4

I did Try many times earlier same way as you shared link before reaching you, no luck. If you had some issues fixed now wanted me to try , I can ?

Earlier it was working for me.

Thanks
Sudarsanarao

6

Dear @sudarsanarao.makupalli.yg ,
I don’t see any issue with login. Can you double check if $oauthtoken is used as username? Could you share full terminal log with used commands to see if there is any typo?

7

Yes Siva ,
These are the commands I used as below:

sudo docker login nvcr.io
Username: $oauthtoken
Password:
Error response from daemon: Get “https://nvcr.io/v2/”: unauthorized:
user@eleclabpc:~/NV$

8

Dear @sudarsanarao.makupalli.yg ,
Could you please double check if used NGC API key is correct?( Like no additional spaces involved) . Could you try from another host as well to confirm if the issue is specific to this host.

9

I did try on two machines also before reaching you and can we ah e quick call to see tomorrow Monday, 10 am est ?

That’s really weird I did type password manually also many times , no luck .

Pls pull your right resources to help if you are not right point of contact for this kind of issues.

Thanks
Sudarsanarao

10

Dear @sudarsanarao.makupalli.yg ,
Could you check if credentials are able to store at /path/to/.docker/config.json?

Also try below format

docker login -u \$oauthtoken -p $NGC_API_KEY nvcr.io to check credentials are stored. Use sudo if you have permission issues.

12

Dear @sudarsanarao.makupalli.yg ,
could you check if curl --location --request GET 'https://api.ngc.nvidia.com/v2/users/me' \ --header 'Authorization: Bearer <API-KEY>' works?

13

Hi Siva,
We tried earlier this way also were not successful and tried now also same result.

image
image1078×113 58.2 KB

Thanks,
Sudarsanarao

14

We fixed the issue and it is working now.

16

Dear @sudarsanarao.makupalli.yg ,
Are you able to pull the docker container now?

18

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