Unsupported OS

AI & Data Science NVIDIA AI Workbench
1

“Hello, I am trying to install AI Workbench on Windows 11, but I am having some problems. Here is part of the log; I think these lines are important:”
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[2025-07-09 21:52:50.407] [info] (start-service-admin) { gpuInstallSelected: false, migrateWSL: false, runtime: ‘podman’ }
[2025-07-09 21:52:50.407] [info] (start-service-admin) Install Command wsl -u root -d NVIDIA-Workbench – /home/workbench/.nvwb/bin/wb-svc -websocket -podman -gid 1000 -uid 1000 -debug install
[2025-07-09 21:52:50.407] [info] (start-service-admin) isAdminPrivileged false
[2025-07-09 21:52:50.420] [info] (renderer) Navigating to run-install-workflow, /loading
[2025-07-09 21:52:50.421] [error] (start-service-admin) healthCheck: request to http://[::1]:50001/v1/health failed, reason: connect ECONNREFUSED ::1:50001
[2025-07-09 21:52:51.429] [info] (start-service-admin) password not accepted yet, checking health status again
[2025-07-09 21:52:51.431] [error] (start-service-admin) healthCheck: request to http://[::1]:50001/v1/health failed, reason: connect ECONNREFUSED ::1:50001
[2025-07-09 21:52:52.444] [info] (start-service-admin) password not accepted yet, checking health status again
[2025-07-09 21:52:52.449] [info] (start-service-admin) HEALTH CHECK PASSED
[2025-07-09 21:52:52.450] [info] (renderer) SERVICE: installService(), CHANNEL: install_admin_service
[2025-07-09 21:52:52.450] [info] (renderer) Navigating to poll-workbench-install-route, /run-install-workflow
[2025-07-09 21:52:52.455] [info] (renderer) Dependency install data {“message”:“Unsupported OS”,“detail”:null,“task”:0,“taskName”:“”,“totalTasks”:0,“taskProgress”:0,“error”:“Managed installation on this OS is currently supported. See NVIDIA AI Workbench - NVIDIA Docs for more information.”}
[2025-07-09 21:52:52.456] [info] (renderer) {“message”:“Unsupported OS”,“detail”:null,“task”:0,“taskName”:“”,“totalTasks”:0,“taskProgress”:0,“error”:“Managed installation on this OS is currently supported. See NVIDIA AI Workbench - NVIDIA Docs for more information.”}
main.log (558.8 KB)

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2

what language pack is your windows OS?

3

my lp is ru

4

ok.

I think this is the problem but I swear we fixed it.

let me escalate.

5

fixed or will be fixed?

What i should to do?

6

fixed.

so im either wrong or its a bug.

try this

  • change your lp to English
  • install again
  • switch back to ru
7

hello, the erorr is same
main.log (76.5 KB)

8

main.log (185.0 KB)

9

WSL version: 2.5.9.0
Kernel version: 6.6.87.2-1
WSLg version: 1.0.66
MSRDC version: 1.2.6074
Direct3D version: 1.611.1-81528511
DXCore version: 10.0.26100.1-240331-1435.ge-release
Windows version: 10.0.26100.4652

10

ok. happy to know that i’m wrong on the lp issue.

unhappy to know it’s not working.

back at you in a bit.

11

ok, thnks !
i wait for you!