Failed installation on Win 11, looked at other threads but doesn't work

AI & Data Science NVIDIA AI Workbench
1

Please provide the following info (tick the boxes after creating this topic):

Submission Type
Bug or Error
Feature Request
Documentation Issue
Question
Other

Workbench Version
Desktop App v0.44.8
CLI v0.21.3
Other

Host Machine operating system and location
Local Windows 11
Local Windows 10
Local macOS
Local Ubuntu 22.04
Remote Ubuntu 22.04
Other

“Application Error” something happened, please contact support or tryt restarting the application and installer.
I read the other threads and tried to remove it using win powershell but it did not work for me.
I feel like mine is a fresh issue.

2

Hi, thanks for reaching out! Do you mind providing the log files? On Windows should be under something like C:\Users\user\AppData\Local\NVIDIA Corporation\AI Workbench\logs\main.log

3

main.log (129.6 KB)

4

posted my log a few days ago.

5

Thanks for your patience.

The WSL disto is failing to import with an “Unknown Error”.

There are some bug fixes in the latest Workbench version, which was updated on July 2nd.

Can you go here to download and install the latest version?

Then, please let me know if this fixes the problem.

Tyler

6

same error message as the initial thread after installing the latest version.
please advise.

7

Ok. Sorry about that.

Can you drop that main.log one more time so we have the latest info?

8

main.log (209.3 KB)
here we go, one more time.

9

Hi, some help please?

10

HELP?

11

So sorry. I never hit send on my reply.

Please email aiworkbench-ea@nvidia.com. This will let us setup a call to debug.

Works?