367.27 - Newer N11071 IR emitter Red and inop. Older N11071 Green and working

Graphics / Linux Linux
1

We purchased new 3D Vision kits and can’t get the IR emitter to go green on any Linux driver. This are the same kits we always use and the older ones work with any version we have tested 310 - 367.27. On the emitter both say “N11071”. There is a number under the serial number that is different at least on the older one I am looking at for testing:
942-11431-0007-001 P (newer not working)
942-10701-006-001 F (older and working)
Also noticed in messages a different product id and copyright:
(newer not working)
Jul 6 11:27:00 XXX kernel: usb 1-4: New USB device found, idVendor=0955, idProduct=7003
Jul 6 11:27:00 XXX kernel: usb 1-4: Manufacturer: Copyright (c) 2010 NVIDIA Corporation
(older working)
Jul 6 11:24:37 XXX kernel: usb 1-4: New USB device found, idVendor=0955, idProduct=0007
Jul 6 11:24:37 XXX kernel: usb 1-4: Manufacturer: Copyright (c) 2008 NVIDIA Corporation

Current test install is 64 CentOS 7.2.511 with Quadro k4200 and NVIDIA-Linux-x86_64-367.27.run. We had been running 352.63 an only updated to try and fix this issue. Also tested on RHEL 6.3 with 310.44 and Quadro 4000. In all cases the older device works and the newer one doesn’t. We also don’t see any indication of a problem other than the emitter is red as if no driver is installed. We don’t know anything about Windoz but these workstations (Lenovo P700) come preinstalled so we downloaded the win driver and it seems to work fine. We can’t really test it but it does go green and do 2d.

We had been using Elrepo kmod-nvidia rpm for easier automated install but using approved .run for current testing.

Thanks for even reading this. My apologizes if I am missing any detail, posting in the wrong place, or just missing something easy. Also my lack of experience. I know very little about any of this because we just don’t have problems with it. We have been running this 3d hardware since FX3800 cards running on SuSE. Getting monitors to work can be a struggle but the nvidia hardware has always worked.

We have a case working with support but getting no place.

Thanks again,
Bill

2

Tested 367.35-1 with exact same results. Newer hardware doesn’t work. Older hardware works fine.

3

We are experiencing the exact same problem utilising Centos Linux with the K4200 and K5200 cards with driver version 367.44 and as with the previous post older emitters work just fine. Has there been any resolution proposed to this problem?

Emitter details are:
S/N: 0421216029457
942-11431-0009-001 P

Thanks for any assistance.

4

This is tracked in bug 1800168, and should be fixed in a future release.

5

This is now working with 367.57