AI workbench installation issue

AI & Data Science NVIDIA AI Workbench
1

Dear Team,
I’m trying to install AI workbench on my laptop . My laptop is with only a CPU but does not have a GPU. It meets all the requirements needed to install a AI workbench but my RAM is only 12 GB but I guess 16 GB is required but however i’m getting the below error.

Application Error

Something happened, please contact support or try restarting the application and installer.

Could you please help?

Thanks and Regards,
Raghu

2

Hi! Do you mind either creating a support bundle or manually providing the log files to us? This should help us get a better idea of what is going on. Thanks!

3

Hello,
Sure, which log files do you need? And where is the path for the log files?

Br,
Raghu

4

Raghu - Thanks for jumping on the call. We will have the solution posted shortly.

5

I also have the same issue

6

Hi

This is probably an issue between your virtualization setting in your BIOS and configuring Virtual Machine Platform.

Try the following and let me know if it works.

  • Open a windows shell and run systeminfo
    • Inspect the “Hyper-V Requirements” field. It’s the last one printed.
    • It should say Hyper-V Requirements: A hypervisor has been detected. Features required for Hyper-V will not be displayed.
  • If it doesn’t, then you should be able to fix your system as follows:
    • Check virtualization in your BIOS: Go into your BIOS and verify that virtualization is properly enabled.
    • Then check Windows settings: Go to “Turn Windows features on or off” and check the following:
      • Make sure “Windows Subsystem for Linux” is checked
      • If “Virtual Machine Platform” is already checked, uncheck it
      • If “Virtual Machine Platform” isn’t checked, check it.
    • Then reboot your system.
  • Then, if in the previous step you unchecked “Virtual Machine Platform”, check it again and reboot your system.
  • Then, run the installer again. Things should work.
    Please let me know if this works.
7

The issue was solved with these configurations, thank you for your help.

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