Audio2Face Viewport Errors with 2021.3.3 and 3Ds Max Errors

Hi there,

I’ve been trying to use A2F 2021.3.3, but the viewport doesn’t come up, and here is a log sheet that shows the errors.
2021.3.3 Errors.txt (363.4 KB)

At the same time A2F 2021.3.0 works as it should with no errors and does everything I want it to (A2F is fantastic).

The other error that comes up is trying to import the .USD file into 3ds Max, this error comes up:

I use the RTX 3060 for development and the 6700xt for gaming. And I make sure the 3060 is activated with the monitor only.

Hopefully, you will have an idea of why this happens.

Thank you for your time!

I’m guessing no dice for this one?

Solved: Disabling my second GPU in the driver’s manager.

Hello @cgjd18! I wanted to let you know that I informed our QA to dig into this issue. Thank you for bringing this to our attention!

Hello @cgjd18! The development team is working on a solution to this issue and has asked me to get a bit more information from you. Could you please let me know your Operating System and the GPU Driver you are using?

Operating System: ?
GPU(s): RTX 3060 & 6700 XT
GPU Driver: ?

Hi @WendyGram, sure thing.

OS: Windows 10 Version 10.0.19043 Build 19043

GPUs:

  • Nvidia RTX 3060, Driver Version: 30.0.15.1215

  • AMD 6700XT, Driver Version: 30.0.15021.1001

Let me know what other info you may need.